One of the most compelling use cases for eXo Platform 3 is the idea of the social intranet. With the trusted, enterprise-grade security of a portal framework at the foundation, and a set of rich user experience services that can connect employees, ideas, discussion and content, eXo Platform can be used to build one of the most valuable tools in a company today: the enterprise dashboard.
Since it is central to our platform vision, and driving many new partnerships and features we’ll be introducing in the future, we should start by defining the term “dashboard.” This is the place where all employees start and return to throughout the work day; where they can find real-time updates to the projects they care most about (whether sales opportunities or website stability), discuss and act on new ideas, and share content and feedback with team members.
The measure of a dashboard’s success is its “stickiness” – do employees return to it? Users must believe it can help them complete their work more efficiently and effectively. It must be highly personalized, relevant, customizable, and adaptable.
If the dashboard can be a tool that saves time – maybe by presenting third-party application data in a centralized place, preventing the extra steps of having to login to other apps – users will naturally adopt it.
And if employees can accomplish their work more effectively, the dashboard will be worth returning to. For example, the discussions and feedback within an activity stream or forum can be faster and more effective than email or phone calls. Or the unique insight that a mashup (of data from multiple applications) can provide within a dashboard can enable a user to make better decisions.
At eXo, the vision of the modern enterprise dashboard is driving innovative new features for eXo Platform 3. Just last week we announced native mobile applications for iPhone, iPad and Android, so the dashboards built and used within eXo Platform can be available to users wherever they go. And many of the demos we’ve built in the last few months are examples of gadgets and mashups that could be added to a customized work homepage, like the Marketing Metrics Mashup or the Developer Dashboard.
We want to deliver more powerful tools for integrated, customizable workspaces, and enable even more applications to run within an enterprise dashboard. To realize this vision, we’ll be introducing new partners to the eXo ecosystem in the coming days and weeks. So stay tuned…