Onboarding and training employees can be a tricky task for managers regardless of the organization and industry they are in. Ineffective learning techniques are always associated with high costs, a misinformed workforce and a high turnover rate.
As a result, finding a way to facilitate training and the conveying of valuable knowledge to newcomers and to existing employees is a necessity in today’s digitally-oriented workplace.
The increasingly higher expectations of new generations of employees and competition with other talent-attracting companies render this need for quality employee learning even more important.
In this blog post, we will cover the benefits of an integrated Learning base and how it can help your organization achieve its goals of an improved productivity and more engaged workforce.
Accessible and timely knowledge:
Based on our experience with eXo Platform clients, one of the main challenges faced by organizations is the dispersion of information and the considerable amount of time spent by their workforce looking for answers to their recurrent questions.
An integrated learning base will help address these issues as it can act as a centralized location serving different types of knowledge to your workforce (document library, media, scheduling of training sessions that can be attended, findability of people and expertise, etc.). Employees can access dedicated learning spaces anytime, from different locations and using different devices.
Access to valuable information has often contributed to improvement in productivity as employees begin to spend less time looking for information and more time on the tasks they have in hand.
Deploying a digital workplace that has the basic functionalities of a Learning Management System (LMS) can help your business reduce its expenses.
Onboarding and training costs vary depending on the company, industry and the type of training methods applied (such as on-the-job, classroom, simulations and e-learning).
Common costs include travel expenses (to conferences for example), fees of facilitators, equipment in the case of on-the-job training, costs associated with productivity loss as employees spend time away from work to undergo different types of training.
A centralized digital learning base can replace some of the traditional training techniques like classroom and one-on-one training by providing different types of content that is easily accessible anytime anywhere.
The reusability of the learning material by different employees can help businesses cut further expenses.
Customizable, self-paced learning for employees:
Employees have their own preferred ways and pace when it comes to learning and consuming knowledge.
Some employees for example feel at ease learning with videos and webinars whereas others prefer files and e-books. Some employees might have different levels of knowledge than others going into a training and others might learn faster than their peers.
A rich knowledge base can address these situations by providing your employees with a learning material of different types (files, videos, webinars, e-books, infographics, etc.) and an environment in which they can learn at their own pace.
Measure effectiveness for further improvements:
Measuring the effectiveness of a learning management tool is crucial for organizations to assess their employees and plan further enhancements accordingly.
Being an online solution makes it partially easy for employers to retrieve valuable insights as they still need to link those results with improvement in productivity which can be tricky and costly.
Common metrics to keep in mind are:
– Preferred learning content:
This is a measurement of the type of content your employees would like to have on the platform and how they assess the learning experience. A pre-course survey helps in determining expectations and preferences going into the course. A post-course survey on the other hand, provides employees feedbacks and how they evaluate the solution.
– Level of engagement with the solution:
It provides how your employees are interacting with the dedicated learning spaces. It may include the course completion rates, the time spent by employees on specific pages, the type of knowledge searched regularly by employees and the level of interaction with certain pieces of content.
– Learning achievements:
This is a measurement of what benefits the training courses brought to your workforce. It is measured via assessment scores.
Comparing the assessment scores with the course objectives you already determined over hand will provide a clear indicator of the effectiveness of the learning material.
Increasing productivity and employee retention represent the main drivers that make employers try to provide their workforce with innovative and effective learning methods.
Regardless of the industry, employees feel engaged and willing to commit their future to companies that provide them with the best tools to enhance their careers.
An integrated learning base will help your organization achieve that with the number of benefits we mentioned above. Constant checking and monitoring of the solution is needed to better plan for further enhancements.