{"id":16732,"date":"2018-08-07T03:04:25","date_gmt":"2018-08-07T01:04:25","guid":{"rendered":"https:\/\/www.exoplatform.com\/blog\/?p=16732"},"modified":"2023-07-16T02:35:13","modified_gmt":"2023-07-16T00:35:13","slug":"la-difference-entre-les-chatbots-et-lintelligence-artificielle-exo-platform","status":"publish","type":"post","link":"https:\/\/www.exoplatform.com\/blog\/fr\/la-difference-entre-les-chatbots-et-lintelligence-artificielle-exo-platform\/","title":{"rendered":"La diff\u00e9rence entre les chatbots et l&#8217;intelligence artificielle"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"16732\" class=\"elementor elementor-16732\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-174c245 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"174c245\" data-element_type=\"section\" id=\"sec-image-title\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-96de5d8\" data-id=\"96de5d8\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-56aedfa elementor-align-left elementor-widget elementor-widget-post-info\" data-id=\"56aedfa\" data-element_type=\"widget\" id=\"author-time\" data-widget_type=\"post-info.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-list.min.css\"><link rel=\"stylesheet\" href=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-theme-elements.min.css\">\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-a070ed2 elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-custom\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"bsf-rt-reading-time\"><span class=\"bsf-rt-display-label\" prefix=\"Reading Time\">\n\t\t<\/span> <span class=\"bsf-rt-display-time\" reading_time=\"1\"><\/span> \n\t\t<span class=\"bsf-rt-display-postfix\" postfix=\"min\"><\/span><\/span>\n\t\t  \n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-c638fde elementor-inline-item\" itemprop=\"author\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/author\/whamrouni\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-author\">\n\t\t\t\t\t\t\t\t\t\tWalid Hamrouni\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-f24db26 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-calendar\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\tao\u00fbt 7, 2018\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-09e32d9 undertitle elementor-widget elementor-widget-heading\" data-id=\"09e32d9\" data-element_type=\"widget\" id=\"bigtitle\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<style>\/*! elementor - v3.13.2 - 11-05-2023 *\/\r\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">La diff\u00e9rence entre les chatbots et l'intelligence artificielle<\/h1>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-f373775 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"f373775\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<style>\/*! elementor - v3.13.2 - 11-05-2023 *\/\r\n.elementor-widget-divider{--divider-border-style:none;--divider-border-width:1px;--divider-color:#0c0d0e;--divider-icon-size:20px;--divider-element-spacing:10px;--divider-pattern-height:24px;--divider-pattern-size:20px;--divider-pattern-url:none;--divider-pattern-repeat:repeat-x}.elementor-widget-divider .elementor-divider{display:flex}.elementor-widget-divider .elementor-divider__text{font-size:15px;line-height:1;max-width:95%}.elementor-widget-divider .elementor-divider__element{margin:0 var(--divider-element-spacing);flex-shrink:0}.elementor-widget-divider .elementor-icon{font-size:var(--divider-icon-size)}.elementor-widget-divider .elementor-divider-separator{display:flex;margin:0;direction:ltr}.elementor-widget-divider--view-line_icon .elementor-divider-separator,.elementor-widget-divider--view-line_text .elementor-divider-separator{align-items:center}.elementor-widget-divider--view-line_icon .elementor-divider-separator:after,.elementor-widget-divider--view-line_icon .elementor-divider-separator:before,.elementor-widget-divider--view-line_text .elementor-divider-separator:after,.elementor-widget-divider--view-line_text .elementor-divider-separator:before{display:block;content:\"\";border-bottom:0;flex-grow:1;border-top:var(--divider-border-width) var(--divider-border-style) var(--divider-color)}.elementor-widget-divider--element-align-left .elementor-divider .elementor-divider-separator>.elementor-divider__svg:first-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-left .elementor-divider-separator:before{content:none}.elementor-widget-divider--element-align-left .elementor-divider__element{margin-left:0}.elementor-widget-divider--element-align-right .elementor-divider .elementor-divider-separator>.elementor-divider__svg:last-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-right .elementor-divider-separator:after{content:none}.elementor-widget-divider--element-align-right .elementor-divider__element{margin-right:0}.elementor-widget-divider:not(.elementor-widget-divider--view-line_text):not(.elementor-widget-divider--view-line_icon) .elementor-divider-separator{border-top:var(--divider-border-width) var(--divider-border-style) var(--divider-color)}.elementor-widget-divider--separator-type-pattern{--divider-border-style:none}.elementor-widget-divider--separator-type-pattern.elementor-widget-divider--view-line .elementor-divider-separator,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:after,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:before,.elementor-widget-divider--separator-type-pattern:not([class*=elementor-widget-divider--view]) .elementor-divider-separator{width:100%;min-height:var(--divider-pattern-height);-webkit-mask-size:var(--divider-pattern-size) 100%;mask-size:var(--divider-pattern-size) 100%;-webkit-mask-repeat:var(--divider-pattern-repeat);mask-repeat:var(--divider-pattern-repeat);background-color:var(--divider-color);-webkit-mask-image:var(--divider-pattern-url);mask-image:var(--divider-pattern-url)}.elementor-widget-divider--no-spacing{--divider-pattern-size:auto}.elementor-widget-divider--bg-round{--divider-pattern-repeat:round}.rtl .elementor-widget-divider .elementor-divider__text{direction:rtl}.e-con-inner>.elementor-widget-divider,.e-con>.elementor-widget-divider{width:var(--container-widget-width,100%);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-divider\">\r\n\t\t\t<span class=\"elementor-divider-separator\">\r\n\t\t\t\t\t\t<\/span>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-0b9303e elementor-widget elementor-widget-text-editor\" data-id=\"0b9303e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<style>\/*! elementor - v3.13.2 - 11-05-2023 *\/\r\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Selon <strong>John McCarthy<\/strong>, chercheur \u00e0 Stanford, \u00abl&#8217;<strong>intelligence artificielle<\/strong> est la science et l&#8217;ing\u00e9nierie de la <strong>fabrication de machines intelligentes<\/strong>, en particulier de programmes informatiques intelligents. L&#8217;<strong>intelligence artificielle<\/strong> est assimil\u00e9e \u00e0 la t\u00e2che d&#8217;utiliser des ordinateurs pour comprendre l&#8217;intelligence humaine, mais l&#8217;<strong>IA<\/strong> n&#8217;a pas \u00e0 se limiter \u00e0 des m\u00e9thodes qui sont biologiquement observables. &#8220;<\/p>\n&nbsp;\n<p>En d&#8217;autres termes, l&#8217;<strong>IA<\/strong> vise \u00e0 rendre les ordinateurs et \/ ou les programmes informatiques assez intelligents pour reproduire l&#8217;esprit humain.\n<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-ffe9d40\" data-id=\"ffe9d40\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d964945 elementor-widget elementor-widget-image\" data-id=\"d964945\" data-element_type=\"widget\" data-widget_type=\"image.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<style>\/*! elementor - v3.13.2 - 11-05-2023 *\/\r\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/elementor\/thumbs\/lesCHATBOT-800x533-1-q0ejzawcncffep02tlft3pc2ciyojkk31fisk9el54.jpg\" title=\"La diff\u00e9rence entre les chatbots et l&#8217;intelligence artificielle | eXo Platform\" alt=\"intelligence artificielle, chatbot\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-405f869 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"405f869\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7d1c73d\" data-id=\"7d1c73d\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ac95b32 table-content-cs elementor-widget elementor-widget-table-of-contents\" data-id=\"ac95b32\" data-element_type=\"widget\" id=\"read-meter\" data-settings=\"{&quot;exclude_headings_by_selector&quot;:&quot;.am__title&quot;,&quot;marker_view&quot;:&quot;bullets&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;vh&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;_animation&quot;:&quot;none&quot;,&quot;icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;vh&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;vh&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;headings_by_tags&quot;:[&quot;h2&quot;,&quot;h3&quot;],&quot;hierarchical_view&quot;:&quot;yes&quot;}\" data-widget_type=\"table-of-contents.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<style>\/*! elementor-pro - v3.8.2 - 21-11-2022 *\/\n.elementor-widget-table-of-contents .elementor-toc__header-title{color:var(--header-color)}.elementor-widget-table-of-contents.elementor-toc--collapsed .elementor-toc__toggle-button--collapse,.elementor-widget-table-of-contents:not(.elementor-toc--collapsed) .elementor-toc__toggle-button--expand{display:none}.elementor-widget-table-of-contents .elementor-widget-container{min-height:var(--box-min-height);border:var(--box-border-width,1px) solid var(--box-border-color,#a4afb7);border-radius:var(--box-border-radius,3px);background-color:var(--box-background-color);-webkit-transition:min-height .4s;-o-transition:min-height .4s;transition:min-height .4s;overflow:hidden}.elementor-toc__header{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;padding:var(--box-padding,20px);background-color:var(--header-background-color);border-bottom:var(--separator-width,1px) solid 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i{font-size:var(--marker-size,.5em)}.elementor-toc__list-item-text-wrapper:before{font-size:var(--marker-size,1em)}.elementor-toc--content-ellipsis .elementor-toc__list-item-text{white-space:nowrap;overflow:hidden;-o-text-overflow:ellipsis;text-overflow:ellipsis}.elementor-toc__list-items--collapsible>.elementor-toc__list-wrapper>.elementor-toc__list-item>.elementor-toc__list-wrapper{display:none}.elementor-toc__heading-anchor{position:absolute}.elementor-toc__body .elementor-toc__list-item-text{color:var(--item-text-color);-webkit-text-decoration:var(--item-text-decoration);text-decoration:var(--item-text-decoration)}.elementor-toc__body .elementor-toc__list-item-text:hover{color:var(--item-text-hover-color);-webkit-text-decoration:var(--item-text-hover-decoration);text-decoration:var(--item-text-hover-decoration)}.elementor-toc__body .elementor-toc__list-item-text.elementor-item-active{color:var(--item-text-active-color);-webkit-text-decoration:var(--item-text-active-decoration);text-decoration:var(--item-text-active-decoration)}ol.elementor-toc__list-wrapper{counter-reset:item}ol.elementor-toc__list-wrapper .elementor-toc__list-item{counter-increment:item}ol.elementor-toc__list-wrapper .elementor-toc__list-item-text-wrapper:before{content:counters(item,\".\") \". \"}<\/style>\t\t<div class=\"elementor-toc__header\">\n\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\tTables des mati\u00e8res\t\t\t<\/h4>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<i class=\"elementor-toc__spinner eicon-animation-spin eicon-loading\" aria-hidden=\"true\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1471d38\" data-id=\"1471d38\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a3f5123 elementor-widget elementor-widget-text-editor\" data-id=\"a3f5123\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\tD\u2019autre part, les chatbots sont des programmes qui interagissent avec les humains via une interface texte ou vocale. Ils peuvent \u00eatre compar\u00e9s \u00e0 des assistants personnels. On les trouvent de nos jours dans toutes les applications de chat majeures comme <a href=\"https:\/\/www-upgrade.exoplatform.com\/blog\/fr\/2018\/03\/09\/cartoon-de-la-semaine-facebook-accuse-de-copier-blackberry\/\" target=\"_blank\" rel=\"noopener\">Facebook Messenger<\/a>, Slack, SMS, etc.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-ea8c78b myheader1 elementor-widget elementor-widget-heading\" data-id=\"ea8c78b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Qu\u2019est-ce qu\u2019un chatbot?<\/h2>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-83344f9 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"83344f9\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<div class=\"elementor-divider\">\r\n\t\t\t<span class=\"elementor-divider-separator\">\r\n\t\t\t\t\t\t<\/span>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-88daddc elementor-widget elementor-widget-text-editor\" data-id=\"88daddc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\tLes <strong>plateformes de messagerie<\/strong> connaissent leur apog\u00e9e, et l&#8217;utilisation des <strong>chatbots<\/strong> est d\u00e9sormais la nouvelle tendance. Pr\u00e9sent\u00e9 comme la nouvelle technologie disruptive pour l&#8217;industrie de la communication, &#8220;<strong>Chatbots<\/strong>&#8221; est devenu le nouveau mot \u00e0 la mode.\n\n&nbsp;\n\nDans les ann\u00e9es 90, les \u00ab<strong>bots<\/strong>\u00bb (abr\u00e9viation de \u00ab<strong>robots<\/strong>\u00bb) \u00e9taient des <strong>programmes automatis\u00e9s<\/strong> que l\u2019on retrouve sur le web. Certains d&#8217;entre eux fonctionnaient automatiquement tandis que d&#8217;autres n&#8217;ex\u00e9cutaient des commandes que lorsqu&#8217;ils recevaient une commande sp\u00e9cifique. Les <strong>bots de chat<\/strong> ont \u00e9t\u00e9 l&#8217;un des premiers types de <strong>programmes automatis\u00e9s<\/strong> \u00e0 entrer sur le march\u00e9 sous le nom de &#8220;<strong>bots<\/strong>&#8221; et ont \u00e9t\u00e9 assez populaires dans les ann\u00e9es 90, alors que les <strong>salons de chat en ligne<\/strong> connaissent leur essor. Cependant ces <strong>bots<\/strong> \u00e9taient des scripts qui cherchaient certaines phrases ou mots-cl\u00e9s pour r\u00e9pondre aux participants des <strong>salons de discussion en ligne<\/strong> avec des actions automatis\u00e9es.\n\n&nbsp;\n\nDepuis, les <strong>Chatbots<\/strong> ont \u00e9volu\u00e9 avec l&#8217;ajout de <strong>syst\u00e8mes d&#8217;intelligence artificielle<\/strong> qui interagissent avec les humains via une interface texte ou vocale. Certains disent que les &#8220;<strong>Chatbots<\/strong>&#8221; et les &#8220;<strong>Assistants Virtuels<\/strong>&#8221; sont les m\u00eames, d&#8217;autres ne sont pas d&#8217;accord. L\u2019appellation en soi n\u2019est pas importante, c\u2019est la fonction qui compte. Certes, les deux sont plus &#8220;intelligents&#8221; qu&#8217;un simple \u00ab <strong>bot <\/strong>\u00bb. Comme nous l&#8217;avons d\u00e9j\u00e0 \u00e9voqu\u00e9, les robots ne suivent que les scripts, tandis qu&#8217;un <strong>agent conversationnel<\/strong> peut rechercher plus d&#8217;options pour interpr\u00e9ter une commande. Gr\u00e2ce au soutien de l&#8217;<a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/www.exoplatform.com\/blog\/fr\/le-role-de-lia-dans-un-intranet-collaboratif\/\">intelligence artificielle<\/a>, ils peuvent r\u00e9ellement comprendre la signification de ce qui a \u00e9t\u00e9 \u00e9crit ou dit. En outre, vous pouvez \u00e9galement les connecter \u00e0 des sources d&#8217;informations suppl\u00e9mentaires pour leur utilisation, telles qu&#8217;un CRM, des aper\u00e7us en temps r\u00e9el, etc.\n\n&nbsp;\n\nVous pouvez avoir des interactions simples, comme demander les derni\u00e8res actualit\u00e9s, ou obtenir un rapport m\u00e9t\u00e9o au lieu de tout parcourir. Vous pouvez aussi avoir des \u00ab <strong>bots <\/strong>\u00bb plus complexes capables par exemple de r\u00e9soudre un probl\u00e8me survenu \u00e0 votre service internet. Le but des <strong>Chatbots<\/strong> est de vous aider \u00e0 trouver tout ce que vous cherchez, sans pour autant avoir besoin de passer par le web ou utiliser plusieurs applications. Vous pouvez les consid\u00e9rer comme un <strong>assistant personnel<\/strong>, vous permettant, entre autres, d&#8217;appeler votre v\u00e9hicule <a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/www.exoplatform.com\/blog\/fr\/vivatech-fete-linnovation-a-paris\/\">Uber<\/a> directement \u00e0 partir de <a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/www.exoplatform.com\/blog\/fr\/cartoon-de-la-semaine-facebook-accuse-de-copier-blackberry\/\">Facebook Messenger<\/a> au lieu de passer par l&#8217;application <a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/www.exoplatform.com\/blog\/fr\/\/vivatech-fete-linnovation-a-paris\/\">Uber<\/a>.\n\n&nbsp;\n\nDe nos jours, nous pouvons <strong>trouver des robots pour diff\u00e9rents types de champs d\u2019activit\u00e9 ou d&#8217;informations<\/strong> tels que:\n\n&nbsp; &nbsp;\n\n<p><i class=\"fa-solid fa-check\" style=\"color: #4d87c7;\"><\/i> M\u00e9t\u00e9o<\/p>\n\n&nbsp;\n\n<p><i class=\"fa-solid fa-check\" style=\"color: #4d87c7;\"><\/i> Aliments<\/p>\n\n&nbsp;\n\n<p><i class=\"fa-solid fa-check\" style=\"color: #4d87c7;\"><\/i> Actualit\u00e9<\/p>\n\n&nbsp;\n\n<p><i class=\"fa-solid fa-check\" style=\"color: #4d87c7;\"><\/i> Commerce \u00e9lectronique<\/p>\n\n&nbsp;\n\n<p><i class=\"fa-solid fa-check\" style=\"color: #4d87c7;\"><\/i> Ventes et Marketing<\/p>\n\n&nbsp;\n\n<p><i class=\"fa-solid fa-check\" style=\"color: #4d87c7;\"><\/i> Services bancaire<\/p>\n\n&nbsp;\n\n<p><i class=\"fa-solid fa-check\" style=\"color: #4d87c7;\"><\/i> Services Clients<\/p>\n\n&nbsp;\n\n<p><i class=\"fa-solid fa-check\" style=\"color: #4d87c7;\"><\/i> RH et op\u00e9rations<\/p>\n\n&nbsp; \n\n<p>Les <strong>robots<\/strong> vous offrent des possibilit\u00e9s illimit\u00e9es, en effet vous pouvez <strong>concevoir des robots pour tout type de syst\u00e8me<\/strong> afin de r\u00e9duire les sources de difficult\u00e9s et de complication au travail.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7644f09 dow3-cl elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7644f09\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-9ffd4eb\" data-id=\"9ffd4eb\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap\">\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-c0023a5\" data-id=\"c0023a5\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e800496 elementor-cta--skin-cover elementor-cta--valign-middle elementor-animated-content elementor-widget elementor-widget-call-to-action\" data-id=\"e800496\" data-element_type=\"widget\" data-widget_type=\"call-to-action.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-call-to-action.min.css\">\t\t<div class=\"elementor-cta\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2023\/01\/experience-collaborateur-livre-blanc.png);\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t<div class=\"elementor-cta__title elementor-cta__content-item elementor-content-item elementor-animated-item--grow\">Exp\u00e9rience collaborateur<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item elementor-animated-item--grow\">\n\t\t\t\t\t\tComprendre les imapacts pour mieux les accompagner\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item elementor-animated-item--grow\">\n\t\t\t\t\t<a class=\"elementor-cta__button elementor-button elementor-size-md\" href=\"https:\/\/www.exoplatform.com\/fr\/livre-blanc-experience-collaborateur\/?utm_source=BlogFr&#038;utm_medium=Blog&#038;utm_campaign=content&#038;utm_content=CTA\">\n\t\t\t\t\t\tT\u00e9l\u00e9charger\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-967a5fd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"967a5fd\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d694132\" data-id=\"d694132\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap\">\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5fe1c03\" data-id=\"5fe1c03\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2bb2754 myheader1 elementor-widget elementor-widget-heading\" data-id=\"2bb2754\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Comment \u00e7a marche ?\n<\/h2>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-a71719a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a71719a\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<div class=\"elementor-divider\">\r\n\t\t\t<span class=\"elementor-divider-separator\">\r\n\t\t\t\t\t\t<\/span>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-57981bb elementor-widget elementor-widget-text-editor\" data-id=\"57981bb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>N\u00e9anmoins, les <strong>Chatbots<\/strong> ne sont pas si &#8220;intelligents&#8221;, ils sont capables de r\u00e9pondre aux questions que nous leur demandons parce que les humains les ont programm\u00e9s pour cette t\u00e2che. Ce qu&#8217;ils font, c&#8217;est simplement une reconnaissance des mots-cl\u00e9s fournis par une entr\u00e9e de donn\u00e9es d&#8217;un utilisateur, voir dans leur base de donn\u00e9es afin de donner une r\u00e9ponse pr\u00e9d\u00e9finie. Disons qu&#8217;un utilisateur envoie un texte contenant le mot \u00abvoiture\u00bb, le <strong>chatbot<\/strong> reconna\u00eetra le mot cl\u00e9 \u00abvoiture\u00bb et r\u00e9pondra probablement \u00abQuel est le mod\u00e8le de votre voiture?\u00bb Ou \u00abPouvez-vous me donner plus d&#8217;informations sur votre voiture? &#8220;.<\/p>\n&nbsp;\n<p>Gr\u00e2ce \u00e0 ces r\u00e9ponses, une illusion de compr\u00e9hension est cr\u00e9\u00e9e, m\u00eame si un seul mot-cl\u00e9 est trouv\u00e9 dans l&#8217;entr\u00e9e, et la r\u00e9ponse est pr\u00e9d\u00e9finie. Fondamentalement, les <strong>chatbots<\/strong> font r\u00e9f\u00e9rence \u00e0 un ensemble pr\u00e9d\u00e9fini de <strong>biblioth\u00e8ques et d&#8217;API<\/strong> qui leur sont ajout\u00e9es, afin de reporter l&#8217;ensemble correspondant de mod\u00e8les avec lesquels ils peuvent r\u00e9pondre. Les <strong>Chatbots<\/strong> fonctionnent sur la mise en correspondance des mod\u00e8les, l\u2019<strong>intelligence du chatbot<\/strong> d\u00e9pend de la fa\u00e7on dont ces mod\u00e8les pr\u00e9d\u00e9finis sont humanis\u00e9s, et de sa capacit\u00e9 \u00e0 comprendre le texte (ou la voix) de l&#8217;utilisateur.<\/p>\n&nbsp;\n<p>En outre, certains <strong>Chatbots<\/strong> incluent des <strong>composants d&#8217;apprentissage automatique<\/strong>. Ces <strong>Chatbots avanc\u00e9s<\/strong> comprennent non seulement les commandes mais aussi la langue, et ils deviennent plus intelligents en apprenant de toutes les conversations qu&#8217;ils ont eu avec les gens.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c965b69 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c965b69\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-72f836d\" data-id=\"72f836d\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap\">\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ab622d5\" data-id=\"ab622d5\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9300d9d myheader1 elementor-widget elementor-widget-heading\" data-id=\"9300d9d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Quelle est l\u2019opportunit\u00e9 pour les Chatbots?\n<\/h2>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-6f1e2ca elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6f1e2ca\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<div class=\"elementor-divider\">\r\n\t\t\t<span class=\"elementor-divider-separator\">\r\n\t\t\t\t\t\t<\/span>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-aee6b4a elementor-widget elementor-widget-text-editor\" data-id=\"aee6b4a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>Les <strong>applications de messagerie<\/strong> sont entrain de prendre le contr\u00f4le des <a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/www.exoplatform.com\/blog\/fr\/pourquoi-les-reseaux-sociaux-dentreprise-echouent-ils-exo-platform\/\">m\u00e9dias sociaux<\/a>. En effet, avec la <strong>mont\u00e9e en puissance des applications de messagerie et des chatbots<\/strong>, la fa\u00e7on dont nous interagissons, utilisons et partageons sur les <a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/www.exoplatform.com\/blog\/fr\/pourquoi-les-reseaux-sociaux-dentreprise-echouent-ils-exo-platform\/\">m\u00e9dias sociaux<\/a> est en train de changer. Des \u00e9tudes ont montr\u00e9 que les utilisateurs de smartphones passent la majeure partie de leur temps \u00e0 utiliser leurs applications favorites (navigateur, m\u00e9dias sociaux, chat et jeux). De plus, avec les opportunit\u00e9s qui se r\u00e9tr\u00e9cissent dans le secteur des <a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/www.exoplatform.com\/fr\/technologie\/?utm_source=BlogFr&amp;utm_medium=Blog&amp;utm_campaign=link\">applications mobiles<\/a>, les d\u00e9veloppeurs se tournent vers les <strong>chatbots<\/strong> comme une nouvelle voie.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-84dfe28 elementor-widget elementor-widget-image\" data-id=\"84dfe28\" data-element_type=\"widget\" data-widget_type=\"image.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"702\" height=\"527\" src=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2018\/08\/chatbots-applications-messagerie.png\" class=\"attachment-large size-large wp-image-16733\" alt=\"diff\u00e9rence chatbots et IA\" loading=\"lazy\" srcset=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2018\/08\/chatbots-applications-messagerie.png 702w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2018\/08\/chatbots-applications-messagerie-300x225.png 300w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2018\/08\/chatbots-applications-messagerie-630x473.png 630w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2018\/08\/chatbots-applications-messagerie-437x328.png 437w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2018\/08\/chatbots-applications-messagerie-314x236.png 314w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2018\/08\/chatbots-applications-messagerie-175x131.png 175w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2018\/08\/chatbots-applications-messagerie-100x75.png 100w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2018\/08\/chatbots-applications-messagerie-40x30.png 40w\" sizes=\"(max-width: 702px) 100vw, 702px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-02a75e5 elementor-widget elementor-widget-text-editor\" data-id=\"02a75e5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\tAvec les r\u00e9centes \u00e9volutions de l&#8217;<a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/www.exoplatform.com\/blog\/fr\/le-role-de-lia-dans-un-intranet-collaboratif\/\">IA<\/a> et de la <strong>programmation en langage naturel<\/strong> (<strong>NLP<\/strong>), nous avons maintenant des <strong>chatbots capables de comprendre l&#8217;utilisation du langage conversationnel<\/strong> comme lignes de commande. Comme il est \u00e9tendu aux <strong>applications de messagerie<\/strong>, il permet aux utilisateurs de texter leurs requ\u00eates et d&#8217;obtenir une r\u00e9ponse via un backend automatis\u00e9 et \u00e9volutif.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-45b9835 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"45b9835\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-60fc159\" data-id=\"60fc159\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap\">\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-bb91b13\" data-id=\"bb91b13\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-78552f4 myheader1 elementor-widget elementor-widget-heading\" data-id=\"78552f4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Quels sont les d\u00e9fis pour les Chatbots?<\/h2>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-99b068b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"99b068b\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<div class=\"elementor-divider\">\r\n\t\t\t<span class=\"elementor-divider-separator\">\r\n\t\t\t\t\t\t<\/span>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-978242e elementor-widget elementor-widget-text-editor\" data-id=\"978242e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>Cependant, le d\u00e9fi ici est de savoir comment traiter l&#8217;\u00e9norme quantit\u00e9 de donn\u00e9es sur les comportements et les pr\u00e9f\u00e9rences des clients. Sur le plan technique, il y a un besoin d&#8217;une contribution humaine pour former le <strong>robot AI<\/strong> sur ce qui est demand\u00e9 et comment r\u00e9pondre \u00e0 la demande. De plus, avec l&#8217;application de la <a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/www.exoplatform.com\/blog\/fr\/conformite-rgpd-avec-exo-platform\/\">loi sur la protection de la r\u00e9glementation g\u00e9n\u00e9rale des donn\u00e9es<\/a> (<strong>RGPD<\/strong>), certains points doivent \u00eatre trait\u00e9s.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-74571ef elementor-widget elementor-widget-text-editor\" data-id=\"74571ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<ul style=\"list-style: disc; margin-left: 20px!important;\"><li>Lorsque le traitement des donn\u00e9es est bas\u00e9 sur l\u2019obtention du consentement:<\/li><\/ul>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-26f0f38 elementor-widget elementor-widget-text-editor\" data-id=\"26f0f38\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>Le responsable du traitement doit \u00eatre en mesure de d\u00e9montrer que la personne concern\u00e9e a donn\u00e9 son consentement. L\u2019assurance d\u2019avoir la preuve incombe donc au contr\u00f4leur. Il est alors n\u00e9cessaire de se demander si le simple fait pour l&#8217;utilisateur d&#8217;<strong>exploiter un chatbot<\/strong> \u00e9quivaut \u00e0 un consentement de sa part. Mais alors, quel consentement lorsque le \u201ctest de Turing\u201d sera un succ\u00e8s. Pour information, c\u2019est un test d&#8217;intelligence dans un ordinateur, exigeant qu&#8217;un \u00eatre humain soit incapable de distinguer la machine d&#8217;un autre \u00eatre humain en utilisant les r\u00e9ponses aux questions pos\u00e9es aux deux. Une bonne pratique pourrait \u00eatre de mettre en place une banni\u00e8re comme pour les sites web afin d&#8217;informer l&#8217;utilisateur de la collecte de ses donn\u00e9es personnelles avec la possibilit\u00e9 pour l&#8217;interlocuteur de s&#8217;y opposer.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-1979fe9 elementor-widget elementor-widget-text-editor\" data-id=\"1979fe9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<ul style=\"list-style: disc; margin-left: 20px!important;\">\n \t<li> La collecte de donn\u00e9es sensibles telles que les opinions politiques, les croyances religieuses, des informations sur la vie sexuelle ou la sant\u00e9 de l\u2019utilisateur. La nature particuli\u00e8re de ces donn\u00e9es impose des obligations suppl\u00e9mentaires. Par exemple, les donn\u00e9es de sant\u00e9 doivent \u00eatre stock\u00e9es chez un h\u00e9bergeur agr\u00e9\u00e9 \u00e0 cette fin.<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-362e7e1 elementor-widget elementor-widget-text-editor\" data-id=\"362e7e1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<ul style=\"list-style: disc; margin-left: 20px!important;\">\n \t<li>P\u00e9riode de conservation des donn\u00e9es:<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-36e8863 elementor-widget elementor-widget-text-editor\" data-id=\"36e8863\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\tLes donn\u00e9es doivent \u00eatre conserv\u00e9es pendant une p\u00e9riode limit\u00e9e. Cette dur\u00e9e est estim\u00e9e \u00e0 la lumi\u00e8re de l\u2019objectif du traitement. Il y a plusieurs situations \u00e0 distinguer:\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-748486e elementor-widget elementor-widget-text-editor\" data-id=\"748486e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<ul style=\"list-style: circle; margin-left: 20px!important;\">\n \t<li>Pour un chatbot con\u00e7u pour r\u00e9pondre aux questions d\u2019un utilisateur \u00e0 un instant T et fournir une r\u00e9ponse standardis\u00e9e: il n\u2019y a aucune raison de conserver les donn\u00e9es de l\u2019utilisateur pendant longtemps;<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-163e62a elementor-widget elementor-widget-text-editor\" data-id=\"163e62a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<ul style=\"list-style: circle; margin-left: 20px!important;\">\n \t<li>Pour un chatbot d\u2019apprentissage en profondeur qui a besoin de donn\u00e9es pour impl\u00e9menter le traitement algorithmique: une p\u00e9riode de r\u00e9tention plus longue pourrait \u00eatre d\u00e9finie, conform\u00e9ment aux r\u00e9glementations et normes en vigueur.<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-23f1228 elementor-widget elementor-widget-text-editor\" data-id=\"23f1228\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<ul style=\"list-style: disc; margin-left: 20px!important;\">\n \t<li>Respect des droits des utilisateurs (rectification, suppression, portabilit\u00e9 des donn\u00e9es):<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-b201fb0 elementor-widget elementor-widget-text-editor\" data-id=\"b201fb0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>L&#8217;utilisateur de <strong>chatbot <\/strong>doit garder le contr\u00f4le de ses donn\u00e9es. Comme tout syst\u00e8me utilisant des donn\u00e9es personnelles, le responsable du traitement doit veiller \u00e0 ce que les droits de l&#8217;utilisateur sur ses donn\u00e9es personnelles soient respect\u00e9s et pr\u00e9voir les proc\u00e9dures d&#8217;exercice de ces droits.<\/p>\n&nbsp;\n<p>Avec le d\u00e9veloppement des chatbots alimentant une multitude de donn\u00e9es, il est important d&#8217;assurer la conformit\u00e9 du traitement effectu\u00e9. Il est \u00e9galement n\u00e9cessaire d&#8217;assurer la protection de la vie priv\u00e9e des utilisateurs, le chatbot ne doit pas \u00eatre amen\u00e9 \u00e0 communiquer les donn\u00e9es de son interlocuteur sans le consentement de ce dernier et dans un but autre que celui pr\u00e9vu par l&#8217;utilisateur. Les entreprises mettant en place des chatbots doivent enfin s&#8217;assurer que leur prestataire de services, sous-traitant aux termes du <a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/www.exoplatform.com\/blog\/fr\/conformite-rgpd-avec-exo-platform\/\">RGPD<\/a>, se conforme \u00e0 ses diff\u00e9rentes exigences.<\/p>\n&nbsp;\n<p>Pour conclure, la plupart des chatbots travaillent sur la correspondance des mod\u00e8les, leur intelligence est limit\u00e9e par rapport \u00e0 ce que l&#8217;<strong>IA<\/strong> peut offrir. M\u00eame si certains <strong>chatbots avanc\u00e9s<\/strong> peuvent inclure des composants <strong>IA<\/strong> ou l&#8217;<strong>apprentissage automatique<\/strong>, ces capacit\u00e9s leur permettent seulement de comprendre le langage comme \u00e9tant des commandes plus qu\u2019\u00e9tant r\u00e9ellement &nbsp;\u00abintelligentes\u00bb. Ils peuvent n\u00e9anmoins offrir de nombreuses opportunit\u00e9s aux d\u00e9veloppeurs et aux entreprises pour faciliter l&#8217;<a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/www.exoplatform.com\/blog\/fr\/3-bonnes-raisons-dinvestir-dans-votre-experience-client-digitale\/\">exp\u00e9rience client<\/a><\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fbce43a dow1-cl elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fbce43a\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-24e2cc8\" data-id=\"24e2cc8\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap\">\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-a5da06f\" data-id=\"a5da06f\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0988cf1 elementor-cta--skin-cover elementor-cta--valign-middle elementor-widget elementor-widget-call-to-action\" data-id=\"0988cf1\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"call-to-action.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<div class=\"elementor-cta\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2022\/12\/CTA-intranet-2.png);\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t<div class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">Intranet collaboratif et social<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tBoostez l\u2019engagement de vos collaborateurs\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<a class=\"elementor-cta__button elementor-button elementor-size-md\" href=\"https:\/\/www.exoplatform.com\/fr\/intranet-collaborative\/?utm_source=BlogFr&#038;utm_medium=Blog&#038;utm_campaign=under_content&#038;utm_content=CTA\">\n\t\t\t\t\t\tEn savoir plus\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2383e6d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2383e6d\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-8671bed\" data-id=\"8671bed\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap\">\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-1599f16\" data-id=\"1599f16\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-941ed20 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"941ed20\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-af0ab45\" data-id=\"af0ab45\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a73122 elementor-widget elementor-widget-heading\" data-id=\"2a73122\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">laisser une reponse <\/h2>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-f65b4ae\" data-id=\"f65b4ae\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5b16a30 elementor-widget elementor-widget-text-editor\" data-id=\"5b16a30\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t( votre email ne sera pas publiee )\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-d3b7c6f elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d3b7c6f\" data-element_type=\"widget\" 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https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2022\/12\/article-OK-131x131.jpg 131w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2022\/12\/article-OK-90x90.jpg 90w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2022\/12\/article-OK-30x30.jpg 30w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2022\/12\/elementor\/thumbs\/article-OK-pzs8ey66vbhi20uquc3lo34o27j194cykcnlkia5vk.jpg 160w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2022\/12\/article-OK.jpg 164w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-details\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-name\">Julian dubois<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-8d256c6\" data-id=\"8d256c6\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3d68804 elementor-widget elementor-widget-testimonial\" data-id=\"3d68804\" data-element_type=\"widget\" data-widget_type=\"testimonial.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<div class=\"elementor-testimonial-wrapper\">\r\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial-content\">\n  <figcaption>\n  <\/figcaption>\nLorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.\n<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ad1e43b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ad1e43b\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d565a86\" data-id=\"d565a86\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-122034d emp-cat elementor-widget elementor-widget-shortcode\" data-id=\"122034d\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<div class=\"elementor-shortcode\"><a class=\"posts-rel\">Related Posts  <\/a>\n<br>\n<br>\n\t<div class=\"am_ajax_post_grid_wrap\"  style=\"background-color: transparent !important; 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Tricks Tag\" class=\"tips-tricks\">Tips &amp; Tricks<\/a> <\/div>\t\t\t\t\t<div class=\"am_time\">\r\n\t\t\t\t\t\t<span class=\"bsf-rt-reading-time\"><span class=\"bsf-rt-display-label\" prefix=\"Reading Time\">\n\t\t<\/span> <span class=\"bsf-rt-display-time\" reading_time=\"1\"><\/span> \n\t\t<span class=\"bsf-rt-display-postfix\" postfix=\"min\"><\/span><\/span> \r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"am_grid_col\">\r\n\t\t\t\t<div class=\"am_single_grid\">\r\n\t\t\t\t\t<div class=\"am_thumb\">\r\n\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/internal-communication-trends-2026\/\">\r\n\t\t\t\t\t\t<img width=\"800\" height=\"533\" src=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/10\/Internal-Communication-Trends-for-2026.png\" class=\"attachment-full size-full wp-post-image\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/10\/Internal-Communication-Trends-for-2026.png 800w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/10\/Internal-Communication-Trends-for-2026-300x200.png 300w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/10\/Internal-Communication-Trends-for-2026-768x512.png 768w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/10\/Internal-Communication-Trends-for-2026-710x473.png 710w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/10\/Internal-Communication-Trends-for-2026-492x328.png 492w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/10\/Internal-Communication-Trends-for-2026-354x236.png 354w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/10\/Internal-Communication-Trends-for-2026-197x131.png 197w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/10\/Internal-Communication-Trends-for-2026-100x67.png 100w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/10\/Internal-Communication-Trends-for-2026-45x30.png 45w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/10\/Internal-Communication-Trends-for-2026-640x426.png 640w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t<\/a>\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"am_cont\">\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/internal-communication-trends-2026\/\"><h2 class=\"am__title\">Internal Communication Trends for 2026: What\u2019s Shaping the Future<\/h2><\/a>\r\n\t\t\t\t\t\t<div class=\"am__excerpt\">\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/internal-communication-trends-2026\/\">Internal communication (IC) is no longer a peripheral HR task or a\u2026<\/a>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/internal-communication-trends-2026\/\" class=\"am__readmore\">Read More<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"post_tags\"><a href=\"https:\/\/www.exoplatform.com\/blog\/tips-tricks\/\" title=\"Tips &amp; Tricks Tag\" class=\"tips-tricks\">Tips &amp; Tricks<\/a> <\/div>\t\t\t\t\t<div class=\"am_time\">\r\n\t\t\t\t\t\t<span class=\"bsf-rt-reading-time\"><span class=\"bsf-rt-display-label\" prefix=\"Reading Time\">\n\t\t<\/span> <span class=\"bsf-rt-display-time\" reading_time=\"1\"><\/span> \n\t\t<span class=\"bsf-rt-display-postfix\" postfix=\"min\"><\/span><\/span> \r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"am_grid_col\">\r\n\t\t\t\t<div class=\"am_single_grid\">\r\n\t\t\t\t\t<div class=\"am_thumb\">\r\n\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/teamwork-tips\/\">\r\n\t\t\t\t\t\t<img width=\"800\" height=\"533\" src=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/09\/Teamwork-Tips-at-work.png\" class=\"attachment-full size-full wp-post-image\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/09\/Teamwork-Tips-at-work.png 800w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/09\/Teamwork-Tips-at-work-300x200.png 300w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/09\/Teamwork-Tips-at-work-768x512.png 768w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/09\/Teamwork-Tips-at-work-710x473.png 710w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/09\/Teamwork-Tips-at-work-492x328.png 492w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/09\/Teamwork-Tips-at-work-354x236.png 354w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/09\/Teamwork-Tips-at-work-197x131.png 197w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/09\/Teamwork-Tips-at-work-100x67.png 100w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/09\/Teamwork-Tips-at-work-45x30.png 45w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/09\/Teamwork-Tips-at-work-640x426.png 640w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t<\/a>\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"am_cont\">\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/teamwork-tips\/\"><h2 class=\"am__title\">10 Teamwork Tips to Build Stronger Teams at Work<\/h2><\/a>\r\n\t\t\t\t\t\t<div class=\"am__excerpt\">\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/teamwork-tips\/\">Effective teamwork is a critical driver of organizational performance, resilience, and long-term\u2026<\/a>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/teamwork-tips\/\" class=\"am__readmore\">Read More<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"post_tags\"><a href=\"https:\/\/www.exoplatform.com\/blog\/tips-tricks\/\" title=\"Tips &amp; Tricks Tag\" class=\"tips-tricks\">Tips &amp; Tricks<\/a> <\/div>\t\t\t\t\t<div class=\"am_time\">\r\n\t\t\t\t\t\t<span class=\"bsf-rt-reading-time\"><span class=\"bsf-rt-display-label\" prefix=\"Reading Time\">\n\t\t<\/span> <span class=\"bsf-rt-display-time\" reading_time=\"1\"><\/span> \n\t\t<span class=\"bsf-rt-display-postfix\" postfix=\"min\"><\/span><\/span> \r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t<\/div>\r\n\r\n\t\t<div class=\"am_posts_navigation\">\r\n\t\t<button type='button' data-paged='1' data-next='2' class=' am-post-grid-load-more '>Voir Plus<\/button>\t\t<\/div>\r\n\r\n\t\t<\/div>\t\t    <\/div>\r\n\t    <\/div>\r\n    <\/div>\r\n\r\n\t\n\n\n\n\t\t\t\n\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t","protected":false},"excerpt":{"rendered":"La diff\u00e9rence entre les chatbots et l&#8217;intelligence artificielle Selon John McCarthy, chercheur \u00e0 Stanford, \u00abl&#8217;intelligence artificielle est la science et l&#8217;ing\u00e9nierie de la fabrication de machines intelligentes, en particulier de programmes informatiques intelligents. L&#8217;intelligence artificielle est assimil\u00e9e \u00e0 la t\u00e2che d&#8217;utiliser des ordinateurs pour comprendre l&#8217;intelligence humaine, mais l&#8217;IA n&#8217;a pas \u00e0 se limiter \u00e0 [&hellip;]","protected":false},"author":61,"featured_media":16734,"comment_status":"open","ping_status":"open","sticky":false,"template":"main1-article.php","format":"image","meta":[],"categories":[500,488],"tags":[574,556],"lang":"fr","translations":{"fr":16732},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/posts\/16732"}],"collection":[{"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/users\/61"}],"replies":[{"embeddable":true,"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/comments?post=16732"}],"version-history":[{"count":0,"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/posts\/16732\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/media\/16734"}],"wp:attachment":[{"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/media?parent=16732"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/categories?post=16732"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/tags?post=16732"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}