{"id":19514,"date":"2019-04-30T04:36:24","date_gmt":"2019-04-30T11:36:24","guid":{"rendered":"https:\/\/www.exoplatform.com\/blog\/?p=19514"},"modified":"2023-07-14T17:22:40","modified_gmt":"2023-07-14T15:22:40","slug":"how-do-you-track-user-engagement-using-exo-engagement-analytics-add-on","status":"publish","type":"post","link":"https:\/\/www.exoplatform.com\/blog\/how-do-you-track-user-engagement-using-exo-engagement-analytics-add-on\/","title":{"rendered":"How do you track user engagement using eXo Engagement Analytics add-on?"},"content":{"rendered":"

Measuring the user engagement of your employees<\/h2>\n

We saw a few months ago how employee engagement<\/strong> is a complex and exciting subject. We have also seen, in a two-part article, solutions to improve this commitment through gamification<\/strong>, for example (Part 1<\/a>, Part 2<\/a>).<\/p>\n

But, after you have implemented tools, or run communication campaigns, to improve this commitment, how do you measure the effectiveness of these solutions? How do you ensure that user engagement<\/a> increases over time? How do you detect a decrease of this commitment so that you can act and propose solutions as soon as possible?<\/p>\n

eXo Engagement Analytics<\/strong> is the solution that will enable you to achieve these actions.<\/p>\n

What is eXo Engagement Analytics add-on?<\/h2>\n

eXo Engagement Analytics<\/strong> is a metrics measurement and aggregation solution<\/strong> based on Lecko Analytics<\/a>. This tool allows you to collect and measure all the actions your users<\/strong> perform on your collaborative platform<\/a> and to measure an engagement score.<\/strong> Measured actions are all the actions to say that a user is active on the platform. This can be a comment, a like, a post in a forum, the creation of a document, the creation of a wiki page and so on.<\/p>\n

This engagement score<\/strong> will help to classify users and spaces according to their degree of use, enabling you to map the collaborative platform<\/a> and answer the following questions. Which are the most active spaces? Who are the most active users? Does engagement in this or that area increase? Does it decrease?<\/p>\n

What does it bring?<\/h2>\n

eXo Engagement Analytics<\/strong> is an add-on for generating an excerpt from the platform’s activity and transmitting it to the Lecko Analytics analysis tool<\/strong>, which allows you to format these results in readable tables and graphs.<\/p>\n

Among these graphics, you will find:<\/p>\n