{"id":37278,"date":"2018-12-04T05:25:14","date_gmt":"2018-12-04T13:25:14","guid":{"rendered":"https:\/\/www.exoplatform.com\/blog\/?p=17540"},"modified":"2025-12-30T12:31:21","modified_gmt":"2025-12-30T11:31:21","slug":"3-focus-areas-for-assessing-your-knowledge-management-system","status":"publish","type":"post","link":"https:\/\/www.exoplatform.com\/blog\/3-focus-areas-for-assessing-your-knowledge-management-system\/","title":{"rendered":"3 Focus Areas for Assessing Your Knowledge Management System"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"37278\" class=\"elementor elementor-37278\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-0a78df0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0a78df0\" data-element_type=\"section\" id=\"sec-image-title\">\r\n\t\t\t\t\t\t<div class=\"elementor-container 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class=\"elementor-icon-list-item elementor-repeater-item-a070ed2 elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-custom\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"bsf-rt-reading-time\"><span class=\"bsf-rt-display-label\" prefix=\"Reading Time\">\n\t\t<\/span> <span class=\"bsf-rt-display-time\" reading_time=\"1\"><\/span> \n\t\t<span class=\"bsf-rt-display-postfix\" postfix=\"min\"><\/span><\/span>\n\t\t  \n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-c638fde elementor-inline-item\" itemprop=\"author\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/author\/fares-laroui\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-author\">\n\t\t\t\t\t\t\t\t\t\tFares Laroui\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-f24db26 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-calendar\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\td\u00e9cembre 4, 2018\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-72595f7 undertitle elementor-widget elementor-widget-heading\" data-id=\"72595f7\" data-element_type=\"widget\" id=\"bigtitle\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<style>\/*! elementor - v3.13.2 - 11-05-2023 *\/\r\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">3 Focus Areas for Assessing Your Knowledge Management System\n<\/h1>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-11d7146 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"11d7146\" data-element_type=\"widget\" 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.elementor-divider-separator:before,.elementor-widget-divider--separator-type-pattern:not([class*=elementor-widget-divider--view]) .elementor-divider-separator{width:100%;min-height:var(--divider-pattern-height);-webkit-mask-size:var(--divider-pattern-size) 100%;mask-size:var(--divider-pattern-size) 100%;-webkit-mask-repeat:var(--divider-pattern-repeat);mask-repeat:var(--divider-pattern-repeat);background-color:var(--divider-color);-webkit-mask-image:var(--divider-pattern-url);mask-image:var(--divider-pattern-url)}.elementor-widget-divider--no-spacing{--divider-pattern-size:auto}.elementor-widget-divider--bg-round{--divider-pattern-repeat:round}.rtl .elementor-widget-divider .elementor-divider__text{direction:rtl}.e-con-inner>.elementor-widget-divider,.e-con>.elementor-widget-divider{width:var(--container-widget-width,100%);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-divider\">\r\n\t\t\t<span class=\"elementor-divider-separator\">\r\n\t\t\t\t\t\t<\/span>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-2662de8 elementor-widget elementor-widget-text-editor\" data-id=\"2662de8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<style>\/*! elementor - v3.13.2 - 11-05-2023 *\/\r\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\tIn <a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/www.exoplatform.com\/blog\/a-guide-to-effective-knowledge-management\/\" target=\"_blank\" rel=\"noopener\"><u>previous blog posts<\/u><\/a>, we discussed some of the best practices of effectively implementing a <strong>knowledge management system<\/strong> and the benefits it brings to your organization as it improves the way employees create, share and find information.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-53eb92d\" data-id=\"53eb92d\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a466df0 elementor-widget elementor-widget-image\" data-id=\"a466df0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<style>\/*! elementor - v3.13.2 - 11-05-2023 *\/\r\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/elementor\/thumbs\/3-Focus-Areas-for-Assessing-Your-Knowledge-Management-System-q0dum4ox3mdazm5pmz5a631v1irg442uqwbjpqxfwy.png\" title=\"3-Focus-Areas-for-Assessing-Your-Knowledge-Management-System\" alt=\"3 Focus Areas for Assessing Your Knowledge Management System | eXo Platform\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3f2c597 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3f2c597\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1fd820d\" data-id=\"1fd820d\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c7cd83c table-content-cs elementor-widget elementor-widget-table-of-contents\" data-id=\"c7cd83c\" data-element_type=\"widget\" id=\"sticky-tds\" 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i{font-size:var(--marker-size,.5em)}.elementor-toc__list-item-text-wrapper:before{font-size:var(--marker-size,1em)}.elementor-toc--content-ellipsis .elementor-toc__list-item-text{white-space:nowrap;overflow:hidden;-o-text-overflow:ellipsis;text-overflow:ellipsis}.elementor-toc__list-items--collapsible>.elementor-toc__list-wrapper>.elementor-toc__list-item>.elementor-toc__list-wrapper{display:none}.elementor-toc__heading-anchor{position:absolute}.elementor-toc__body .elementor-toc__list-item-text{color:var(--item-text-color);-webkit-text-decoration:var(--item-text-decoration);text-decoration:var(--item-text-decoration)}.elementor-toc__body .elementor-toc__list-item-text:hover{color:var(--item-text-hover-color);-webkit-text-decoration:var(--item-text-hover-decoration);text-decoration:var(--item-text-hover-decoration)}.elementor-toc__body .elementor-toc__list-item-text.elementor-item-active{color:var(--item-text-active-color);-webkit-text-decoration:var(--item-text-active-decoration);text-decoration:var(--item-text-active-decoration)}ol.elementor-toc__list-wrapper{counter-reset:item}ol.elementor-toc__list-wrapper .elementor-toc__list-item{counter-increment:item}ol.elementor-toc__list-wrapper .elementor-toc__list-item-text-wrapper:before{content:counters(item,\".\") \". \"}<\/style>\t\t<div class=\"elementor-toc__header\">\n\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\tContent\t\t\t<\/h4>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<i class=\"elementor-toc__spinner eicon-animation-spin eicon-loading\" aria-hidden=\"true\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-228a0df\" data-id=\"228a0df\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6367bdb elementor-widget elementor-widget-text-editor\" data-id=\"6367bdb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<strong>Knowledge management<\/strong> in general refers to the process of acquiring, storing and sharing information from several sources and making it readily available to exploit and evolve in a simple way.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-1c53b7a elementor-widget elementor-widget-text-editor\" data-id=\"1c53b7a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>An <strong>effective implementation of a knowledge management system<\/strong> within your <strong><a style=\"color: #2f5e92; text-decoration: underline;\" title=\"digital workplace\" href=\"https:\/\/www.exoplatform.com\/blog\/digital-workplace\/\" target=\"_blank\" rel=\"noopener\"><u>digital workplace<\/u><\/a><\/strong> contributes to:<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-76e2e7f elementor-widget elementor-widget-text-editor\" data-id=\"76e2e7f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<ul style=\"list-style: disc; margin-left: 20px!important;\"><li>An increase in efficiency as employees spend less time looking for information,<\/li><li>Improving employee onboarding and engagement while reducing \u201csilent knowledge\u201d,<\/li><li>Promoting <a href=\"https:\/\/www.exoplatform.com\/blog\/teamwork-definition\/\" target=\"_blank\" rel=\"noopener\"><strong>teamwork<\/strong><\/a> and exchange of experiences between employees from different departments,<\/li><li>Building a rich knowledge base of useful information for better problem solving, learning and decision making.<\/li><\/ul>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-94d0b1c elementor-widget elementor-widget-text-editor\" data-id=\"94d0b1c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\tIn this blog post, we will have a look at some key indicators to keep in mind when assessing your <strong>knowledge management system<\/strong>.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-a058ed1 myheader1 elementor-widget elementor-widget-heading\" data-id=\"a058ed1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Time spent looking for information and business tools overload<\/h2>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-b47dc3a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"b47dc3a\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<div class=\"elementor-divider\">\r\n\t\t\t<span class=\"elementor-divider-separator\">\r\n\t\t\t\t\t\t<\/span>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-862aa72 elementor-widget elementor-widget-text-editor\" data-id=\"862aa72\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\tDifferent studies show that among the most recurrent problems facing organizations today is the time spent by their employees searching for insights in different business applications and <strong>communication tools<\/strong> like e-mail.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-7cb0d49 elementor-widget elementor-widget-text-editor\" data-id=\"7cb0d49\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\tAccording to the <strong>International Data Corporation<\/strong>, the <strong>knowledge worker<\/strong> spends 2.5 hours per day, or roughly 30% of the work day searching for information. A 2018 Nintex study \u201c<a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/info.nintex.com\/rs\/272-JVS-996\/images\/Nintex%20AMBP%20Ebook%20Final.pdf\" target=\"_blank\" rel=\"noopener\"><u>The Definitive Guide to America\u2019s Most Broken Processes<\/u><\/a>\u201d, a survey of 1000 full-time U.S. employees, found that 49% of employees have trouble locating documents. A further 43% identified <strong>document sharing<\/strong> and document approval requests as a frequent problem.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-e6c6c43 elementor-widget elementor-widget-text-editor\" data-id=\"e6c6c43\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\tThis can eventually lead to staggering costs to organizations.Integrating a <strong>knowledge management system<\/strong> within your <a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/www.exoplatform.com\/blog\/digital-workplace\/\" target=\"_blank\" title=\"digital workplace\" rel=\"noopener\"><u>digital workplace<\/u><\/a> should save time spent looking for information and reduce your employees\u2019 reliance on traditional tools like e-mail among other business applications. Using e-mail analytics tools is a good place to start as it can help in capturing valuable insights to check whether these goals have been reached. The main e-mail metrics you should be looking at include:\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c835b7e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c835b7e\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5f6cdce suppblock\" data-id=\"5f6cdce\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-45fcb1a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"45fcb1a\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-0b169a2\" data-id=\"0b169a2\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap\">\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-34f6c8f\" data-id=\"34f6c8f\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7acb608 elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7acb608\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-e821d54\" data-id=\"e821d54\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-689353f elementor-widget elementor-widget-image\" data-id=\"689353f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"156\" height=\"218\" src=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2022\/12\/Types-of-Digital-Workplace-Solutions.png\" class=\"attachment-large size-large wp-image-40318\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2022\/12\/Types-of-Digital-Workplace-Solutions.png 156w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2022\/12\/Types-of-Digital-Workplace-Solutions-94x131.png 94w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2022\/12\/Types-of-Digital-Workplace-Solutions-64x90.png 64w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2022\/12\/Types-of-Digital-Workplace-Solutions-21x30.png 21w\" sizes=\"(max-width: 156px) 100vw, 156px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-1457672 buttonright\" data-id=\"1457672\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4189867 elementor-widget elementor-widget-image\" data-id=\"4189867\" data-element_type=\"widget\" data-widget_type=\"image.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"207\" height=\"34\" src=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2022\/12\/white-1.jpg\" class=\"attachment-large size-large wp-image-38144\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2022\/12\/white-1.jpg 207w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2022\/12\/white-1-200x33.jpg 200w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2022\/12\/white-1-100x16.jpg 100w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2022\/12\/white-1-70x11.jpg 70w\" sizes=\"(max-width: 207px) 100vw, 207px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-e7db7d6 elementor-widget elementor-widget-heading\" data-id=\"e7db7d6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">FREE WHITE PAPER<\/h6>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-b5297e2 elementor-widget elementor-widget-text-editor\" data-id=\"b5297e2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\tDigitization of\nHuman Resources\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-1ff2e09 buttonright\" data-id=\"1ff2e09\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c7d2bed elementor-widget elementor-widget-text-editor\" data-id=\"c7d2bed\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\tDigitization of Human Resources is a hot topic these days. What do companies expect out of it? \t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-fa8d824 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"fa8d824\" data-element_type=\"widget\" data-widget_type=\"button.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\r\n\t\t\t<a href=\"https:\/\/www.exoplatform.com\/digitization-of-human-resources-challenges-opportunities-white-paper\/?utm_source=BlogEn&#038;utm_medium=Blog&#038;utm_campaign=Content&#038;utm_content=cta\" class=\"elementor-button-link elementor-button elementor-size-md\" role=\"button\">\r\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\r\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Download Now<\/span>\r\n\t\t<\/span>\r\n\t\t\t\t\t<\/a>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-beb654c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"beb654c\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d915fc4\" data-id=\"d915fc4\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap\">\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0342014\" data-id=\"0342014\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f81298f elementor-widget elementor-widget-heading\" data-id=\"f81298f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The number of e-mails sent and received internally<\/h3>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-364f93d elementor-widget elementor-widget-text-editor\" data-id=\"364f93d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\tThis metric is a great indicator of the way your <strong>employees collaborate<\/strong> regularly as well as the adoption rate of the <a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/www.exoplatform.com\/knowledge-management-software\/?utm_source=BlogEn&amp;utm_medium=Blog&amp;utm_campaign=Content&amp;utm_content=link\" target=\"_blank\" rel=\"noopener\"><u>knowledge management system<\/u><\/a> you have in place.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-6c37e42 elementor-widget elementor-widget-heading\" data-id=\"6c37e42\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Top senders and recipients<\/h3>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-5dc788f elementor-widget elementor-widget-text-editor\" data-id=\"5dc788f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\tTracking the top senders and recipients helps in determining specific employees and departments who use e-mail internally the most.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-8498241 elementor-widget elementor-widget-heading\" data-id=\"8498241\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">E-mail time<\/h3>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-b483e06 elementor-widget elementor-widget-text-editor\" data-id=\"b483e06\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\tKnowing how much time your employees spend writing and reading internal e-mail is crucial as it helps in identifying time that can be spent on other more productive tasks by replacing internal email with more quick and effective ways of <a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/www.exoplatform.com\/blog\/internal-and-external-communications-differences-and-strategies\/\" target=\"_balnk\" title=\"internal communication\" rel=\"noopener\"><u>internal communication<\/u><\/a>.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-f278028 elementor-widget elementor-widget-text-editor\" data-id=\"f278028\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\tE-mail is one of many tools used by employees to get work done but it\u2019s not the only one. Each business function may have a set of separate apps that serve specific needs. This results in employees overloaded with apps and in information being harder to find.\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-8e435cf elementor-widget elementor-widget-text-editor\" data-id=\"8e435cf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\tAn internal audit of apps used at work will help in determining the number of these apps, the added costs associated with each one as well as the time spent navigating between different information sources.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-60c871b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"60c871b\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-0b87a8c\" data-id=\"0b87a8c\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap\">\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-701b943\" data-id=\"701b943\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2fe35aa elementor-cta--skin-cover elementor-cta--valign-middle elementor-widget elementor-widget-call-to-action\" data-id=\"2fe35aa\" data-element_type=\"widget\" data-widget_type=\"call-to-action.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-call-to-action.min.css\">\t\t<div class=\"elementor-cta\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2023\/01\/cta-internal.png);\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t<div class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">Centralize and share your  <br>company knowledge <br>with eXo Platform<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<a class=\"elementor-cta__button elementor-button elementor-size-md\" href=\"https:\/\/www.exoplatform.com\/knowledge-management-software\/?utm_source=BlogEN&#038;utm_medium=Blog&#038;utm_campaign=Content&#038;utm_content=CTA\">\n\t\t\t\t\t\tLearn More\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3f54ce2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3f54ce2\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f4289e1\" data-id=\"f4289e1\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap\">\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1e3f93a\" data-id=\"1e3f93a\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dfb2a66 myheader1 elementor-widget elementor-widget-heading\" data-id=\"dfb2a66\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Employee engagement<\/h2>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-4f55751 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4f55751\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<div class=\"elementor-divider\">\r\n\t\t\t<span class=\"elementor-divider-separator\">\r\n\t\t\t\t\t\t<\/span>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-ea944ef elementor-widget elementor-widget-text-editor\" data-id=\"ea944ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\tOnce you have checked the time your employees spend away from the knowledge management system and assessed their reliance on other business applications, different metrics can be used to determine <strong><a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/www.exoplatform.com\/blog\/employee-engagement\/\" target=\"_blank\" title=\"employee engagement\" rel=\"noopener\"><u>employee engagement<\/u><\/a><\/strong> with the solution and the way they use it for different tasks. These metrics include:\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-3657a91 elementor-widget elementor-widget-heading\" data-id=\"3657a91\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Average posts<\/h3>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-b5221e4 elementor-widget elementor-widget-text-editor\" data-id=\"b5221e4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\tThis metric provides a general overview of the number of posts per specific period. Example of posts include: files, articles, discussions, photos, videos etc.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-a1a4684 elementor-widget elementor-widget-heading\" data-id=\"a1a4684\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Knowledge contributors<\/h3>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-8ea60d3 elementor-widget elementor-widget-text-editor\" data-id=\"8ea60d3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\tThis metric helps in determining the number and identity of contributors and to sort them based on their contribution and engagement. The classification of contributors can be portrayed in the form of periodic ranks and badges provided for each employee <a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/www.exoplatform.com\/blog\/introducing-the-new-gamification-add-on-for-exo-platform\/\">based on a points system<\/a>.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-1308287 elementor-widget elementor-widget-heading\" data-id=\"1308287\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Average percentage of likes, comments and shares<\/h3>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-df0ea28 elementor-widget elementor-widget-text-editor\" data-id=\"df0ea28\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\tThis helps in determining how well employees are engaging with different types of knowledge.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-86bef4f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"86bef4f\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7f4c0ff\" data-id=\"7f4c0ff\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap\">\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6331373\" data-id=\"6331373\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6023a0f myheader1 elementor-widget elementor-widget-heading\" data-id=\"6023a0f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Search and knowledge relevance<\/h2>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-c848939 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c848939\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<div class=\"elementor-divider\">\r\n\t\t\t<span class=\"elementor-divider-separator\">\r\n\t\t\t\t\t\t<\/span>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-fbd07ca elementor-widget elementor-widget-text-editor\" data-id=\"fbd07ca\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\tIn order for employees to be engaged with the platform, regular evaluation of search results and knowledge stored has to be performed. This will guarantee better search results and timely and relevant <strong>knowledge availability for employees<\/strong>. These metrics include:\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-f3e8d78 elementor-widget elementor-widget-heading\" data-id=\"f3e8d78\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Search<\/h3>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-526aceb elementor-widget elementor-widget-text-editor\" data-id=\"526aceb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\tSearch metrics provide an overview of the number of searches performed over a specific period, the type of knowledge searched regularly by employees and the effectiveness of the search tool.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-fd7428b elementor-widget elementor-widget-heading\" data-id=\"fd7428b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Knowledge relevance<\/h3>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-26589b1 elementor-widget elementor-widget-text-editor\" data-id=\"26589b1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\tThis is a measure of how relevant the information stored within the knowledge management system is to employees. It includes the average age of knowledge, percentage of duplicated files and unrevised versions, etc.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-659044b elementor-widget elementor-widget-text-editor\" data-id=\"659044b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\tI hope this post serves as a reminder of how an effective non-blind implementation of a <strong>knowledge management system<\/strong> has the ability to bring real benefits to an organization. Keeping in mind all the type of areas covered here can help galvanize the way your employees collaborate and <strong>share knowledge<\/strong> and ensure a high ROI.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b923c61 dow3-cl elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b923c61\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-eea54cf\" data-id=\"eea54cf\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap\">\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-66c7206\" data-id=\"66c7206\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0da6150 elementor-cta--skin-cover elementor-cta--valign-middle elementor-widget elementor-widget-call-to-action\" data-id=\"0da6150\" data-element_type=\"widget\" data-widget_type=\"call-to-action.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<div class=\"elementor-cta\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2022\/12\/pub3-copie-2111.png);\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t<div class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">Discover our solutions for employee communications and engagement<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<a class=\"elementor-cta__button elementor-button elementor-size-md\" href=\"https:\/\/www.exoplatform.com\/internal-communication-tools\/?utm_source=BlogEn&#038;utm_medium=Blog&#038;utm_campaign=Content&#038;utm_content=cta\">\n\t\t\t\t\t\tLearn More\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c1f63f7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c1f63f7\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-81caed7\" data-id=\"81caed7\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap\">\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-153186a faq-cl\" data-id=\"153186a\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-30b3354 faq-id elementor-widget elementor-widget-heading\" data-id=\"30b3354\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">FAQ<\/div>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-22d22c0 elementor-widget elementor-widget-accordion\" data-id=\"22d22c0\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<style>\/*! elementor - v3.13.2 - 11-05-2023 *\/\r\n.elementor-accordion{text-align:left}.elementor-accordion .elementor-accordion-item{border:1px solid #d5d8dc}.elementor-accordion .elementor-accordion-item+.elementor-accordion-item{border-top:none}.elementor-accordion .elementor-tab-title{margin:0;padding:15px 20px;font-weight:700;line-height:1;cursor:pointer;outline:none}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{display:inline-block;width:1.5em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon svg{width:1em;height:1em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-right{float:right;text-align:right}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-left{float:left;text-align:left}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-closed{display:block}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-opened,.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-closed{display:none}.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-opened{display:block}.elementor-accordion .elementor-tab-content{display:none;padding:15px 20px;border-top:1px solid #d5d8dc}@media (max-width:767px){.elementor-accordion .elementor-tab-title{padding:12px 15px}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{width:1.2em}.elementor-accordion .elementor-tab-content{padding:7px 15px}}.e-con-inner>.elementor-widget-accordion,.e-con>.elementor-widget-accordion{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-accordion\" role=\"tablist\">\r\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\r\n\t\t\t\t\t<h6 id=\"elementor-tab-title-3651\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-3651\" aria-expanded=\"false\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\"><\/a>\r\n\t\t\t\t\t<\/h6>\r\n\t\t\t\t\t<div id=\"elementor-tab-content-3651\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-3651\"><p>You will find here Frequently Asked Questions about <strong>Knwoledge Management Software (KMS)<\/strong>\u00a0with all the answers in one place.<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\r\n\t\t\t\t\t<h6 id=\"elementor-tab-title-3652\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-3652\" aria-expanded=\"false\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">\ud83e\udd14What is Knowledge Management Software?<\/a>\r\n\t\t\t\t\t<\/h6>\r\n\t\t\t\t\t<div id=\"elementor-tab-content-3652\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-3652\"><p>Knowledge Management Software (KMS) is a technology solution that helps organizations capture, organize, share, and make the most of their collective knowledge. It acts like a corporate brain\u2014a centralized hub where employees can access company policies, project documentation, best practices, technical specifications, FAQs, and other critical information.<\/p>\n<br>\n<p>\u279d <a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/www.exoplatform.com\/blog\/best-knowledge-management-software\/#what-is-knowledge-management-software\">See the full definition of Knowledge Management Software (KMS).<\/a>\n<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\r\n\t\t\t\t\t<h6 id=\"elementor-tab-title-3653\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"tab\" aria-controls=\"elementor-tab-content-3653\" aria-expanded=\"false\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">\u2728What are different types of Knowledge Management Software?<\/a>\r\n\t\t\t\t\t<\/h6>\r\n\t\t\t\t\t<div id=\"elementor-tab-content-3653\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-3653\"><p><strong>Knowledge Management Software (KMS)<\/strong> comes in many forms, each tailored to different needs, audiences, and organizational goals. No single tool fits every use case\u2014some focus on customer-facing knowledge, others on internal collaboration or AI-powered discovery.\n<\/p><br>\n<p>Below is a guide to the main <strong>types of Knowledge Management Software<\/strong> and what makes each one unique.<\/p>\n<\/br>\n<ol style=\"list-style: dis; margin-left: 20px!important;\">\n<li>Enterprise Wikis<\/li>\n<li>Knowledge Bases \/ Help Centers<\/li>\n<li>Community &#038; Q&#038;A Platforms<\/li>\n<li>Document Repositories &#038; Document Management Systems (DMS)<\/li>\n<li>Search &#038; Discovery Platforms<\/li>\n<li>AI-Assistant Layers<\/li>\n<li>Digital Workplace Suites<\/li>\n<\/ol>\n<br>\n<p>\u279d <a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/www.exoplatform.com\/blog\/best-knowledge-management-software\/#types-knowledge-management-software\">Find out the different types of Knowledge Management Software.<\/a>\n<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\r\n\t\t\t\t\t<h6 id=\"elementor-tab-title-3654\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"tab\" aria-controls=\"elementor-tab-content-3654\" aria-expanded=\"false\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">\ud83d\udea8Why Knowledge Management Software is Important?<\/a>\r\n\t\t\t\t\t<\/h6>\r\n\t\t\t\t\t<div id=\"elementor-tab-content-3654\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-3654\"><p><strong>Knowledge Management Software (KMS)<\/strong> is more than just a digital repository\u2014it\u2019s your organization\u2019s searchable brain. It centralizes policies, how-to guides, troubleshooting steps, customer answers, R&#038;D notes, and \u201ctribal knowledge\u201d (the know-how that lives in employees\u2019 heads) all in one place. A robust KM system transforms scattered information into actionable knowledge, helping teams work smarter, faster, and more collaboratively.<\/p>\n<br>\n<p>Here\u2019s why Knowledge Management Software matters:<\/p>\n<br>\n<ol style=\"list-style: dis; margin-left: 20px!important;\">\n<li>Faster Onboarding &#038; Time to Productivity<\/li>\n<li>Reduced Duplicate Work<\/li>\n<li>Improved Customer Service<\/li>\n<li>Better Decision-Making &#038; Innovation<\/li>\n<li>Preserves Institutional Knowledge &#038; Ensures Compliance<\/li>\n<li>Operational Efficiency &#038; Productivity Gains<\/li>\n<li>Harnessing AI for Smarter Knowledge<\/li>\n<li>Fosters a Culture of Learning and Innovation<\/li>\n<\/ol><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\r\n\t\t\t\t\t<h6 id=\"elementor-tab-title-3655\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"tab\" aria-controls=\"elementor-tab-content-3655\" aria-expanded=\"false\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">\ud83d\ude4cWhat are the Key Benefits of Knowledge Management Software?<\/a>\r\n\t\t\t\t\t<\/h6>\r\n\t\t\t\t\t<div id=\"elementor-tab-content-3655\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-3655\"><p><strong>Knowledge Management Software (KMS)<\/strong> delivers measurable, organization-wide impact. Beyond simply storing information, a well-implemented KMS improves productivity, speeds up problem-solving, preserves expertise, and fosters a more connected and innovative workplace.\n<\/p>\n<br>\n<p>Let\u2019s explore the key benefits and outcomes businesses can expect when adopting a <strong>robust knowledge management strategy<\/strong>.<\/p>\n<br>\n<ol style=\"list-style: dis; margin-left: 20px!important;\">\n<li>Increased Productivity and Efficiency<\/li>\n<li>Faster Customer Support and Resolution Rates<\/li>\n<li>Reduced Onboarding Time and Training Costs<\/li>\n<li>Preservation of Institutional Knowledge<\/li>\n<li>Improved Collaboration and Cross-Team Alignment<\/li>\n<li>Standardized Processes and Compliance<\/li>\n<li>Strengthened Culture and Employee Engagement<\/li>\n<li>Innovation and Continuous Improvement<\/li>\n<li>Tangible Financial ROI<\/li>\n<\/ol>\n<br>\n<p>\u279d <a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/www.exoplatform.com\/blog\/best-knowledge-management-software\/#key-benefits-knowledge-management-software\">Find out the Key Benefits of Knowledge Management Software.<\/a>\n<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\r\n\t\t\t\t\t<h6 id=\"elementor-tab-title-3656\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"tab\" aria-controls=\"elementor-tab-content-3656\" aria-expanded=\"false\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">\ud83d\udc4cHow to Choose the Right Knowledge Management Software?<\/a>\r\n\t\t\t\t\t<\/h6>\r\n\t\t\t\t\t<div id=\"elementor-tab-content-3656\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-3656\"><p>Knowledge is one of the most valuable assets of any organization. But in today\u2019s fast-paced, hybrid work environments, simply having information isn\u2019t enough. Teams need the right Knowledge Management (KM) software to capture, organize, share, and retrieve knowledge efficiently. The right tool can boost productivity, improve onboarding, accelerate problem-solving, and even enhance customer experience. Choosing it, however, requires more than comparing features\u2014it\u2019s about matching the software to your team\u2019s workflow, culture, and long-term goals.\n<\/p>\n<br>\n<p>This guide will help you evaluate Knowledge Management tools effectively, provide a detailed feature checklist, and offer practical recommendations to ensure adoption and impact.\n<\/p>\n<br>\n<ol style=\"list-style: dis; margin-left: 20px!important;\">\n<li>Core Capabilities to Look For<\/li>\n<li>AI &#038; Automation Capabilities<\/li>\n<li>Integrations &#038; Architecture<\/li>\n<li>Governance &#038; Enterprise Scale<\/li>\n<li>Adoption &#038; User Experience<\/li>\n<li>Commercial Considerations<\/li>\n<li>How to Match KM Software to Your Team<\/li>\n<\/ol>\n<br>\n<p>\u279d <a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/www.exoplatform.com\/blog\/best-knowledge-management-software\/#how-to-choose-knowledge-management-software\">Find out the best way How to Choose the Right Knowledge Management Software.<\/a>\n<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You will find here Frequently Asked Questions about <strong>Knwoledge Management Software (KMS)<\\\/strong>\\u00a0with all the answers in one place.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"\\ud83e\\udd14What is Knowledge Management Software?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Knowledge Management Software (KMS) is a technology solution that helps organizations capture, organize, share, and make the most of their collective knowledge. 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No single tool fits every use case\\u2014some focus on customer-facing knowledge, others on internal collaboration or AI-powered discovery.\\n<\\\/p><br>\\n<p>Below is a guide to the main <strong>types of Knowledge Management Software<\\\/strong> and what makes each one unique.<\\\/p>\\n<\\\/br>\\n<ol style=\\\"list-style: dis; margin-left: 20px!important;\\\">\\n<li>Enterprise Wikis<\\\/li>\\n<li>Knowledge Bases \\\/ Help Centers<\\\/li>\\n<li>Community &#038; Q&#038;A Platforms<\\\/li>\\n<li>Document Repositories &#038; Document Management Systems (DMS)<\\\/li>\\n<li>Search &#038; Discovery Platforms<\\\/li>\\n<li>AI-Assistant Layers<\\\/li>\\n<li>Digital Workplace Suites<\\\/li>\\n<\\\/ol>\\n<br>\\n<p>\\u279d <a style=\\\"color: #2f5e92; text-decoration: underline;\\\" href=\\\"https:\\\/\\\/www.exoplatform.com\\\/blog\\\/best-knowledge-management-software\\\/#types-knowledge-management-software\\\">Find out the different types of Knowledge Management Software.<\\\/a>\\n<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"\\ud83d\\udea8Why Knowledge Management Software is Important?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><strong>Knowledge Management Software (KMS)<\\\/strong> is more than just a digital repository\\u2014it\\u2019s your organization\\u2019s searchable brain. It centralizes policies, how-to guides, troubleshooting steps, customer answers, R&#038;D notes, and \\u201ctribal knowledge\\u201d (the know-how that lives in employees\\u2019 heads) all in one place. A robust KM system transforms scattered information into actionable knowledge, helping teams work smarter, faster, and more collaboratively.<\\\/p>\\n<br>\\n<p>Here\\u2019s why Knowledge Management Software matters:<\\\/p>\\n<br>\\n<ol style=\\\"list-style: dis; margin-left: 20px!important;\\\">\\n<li>Faster Onboarding &#038; Time to Productivity<\\\/li>\\n<li>Reduced Duplicate Work<\\\/li>\\n<li>Improved Customer Service<\\\/li>\\n<li>Better Decision-Making &#038; Innovation<\\\/li>\\n<li>Preserves Institutional Knowledge &#038; Ensures Compliance<\\\/li>\\n<li>Operational Efficiency &#038; Productivity Gains<\\\/li>\\n<li>Harnessing AI for Smarter Knowledge<\\\/li>\\n<li>Fosters a Culture of Learning and Innovation<\\\/li>\\n<\\\/ol>\"}},{\"@type\":\"Question\",\"name\":\"\\ud83d\\ude4cWhat are the Key Benefits of Knowledge Management Software?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><strong>Knowledge Management Software (KMS)<\\\/strong> delivers measurable, organization-wide impact. Beyond simply storing information, a well-implemented KMS improves productivity, speeds up problem-solving, preserves expertise, and fosters a more connected and innovative workplace.\\n<\\\/p>\\n<br>\\n<p>Let\\u2019s explore the key benefits and outcomes businesses can expect when adopting a <strong>robust knowledge management strategy<\\\/strong>.<\\\/p>\\n<br>\\n<ol style=\\\"list-style: dis; margin-left: 20px!important;\\\">\\n<li>Increased Productivity and Efficiency<\\\/li>\\n<li>Faster Customer Support and Resolution Rates<\\\/li>\\n<li>Reduced Onboarding Time and Training Costs<\\\/li>\\n<li>Preservation of Institutional Knowledge<\\\/li>\\n<li>Improved Collaboration and Cross-Team Alignment<\\\/li>\\n<li>Standardized Processes and Compliance<\\\/li>\\n<li>Strengthened Culture and Employee Engagement<\\\/li>\\n<li>Innovation and Continuous Improvement<\\\/li>\\n<li>Tangible Financial ROI<\\\/li>\\n<\\\/ol>\\n<br>\\n<p>\\u279d <a style=\\\"color: #2f5e92; text-decoration: underline;\\\" href=\\\"https:\\\/\\\/www.exoplatform.com\\\/blog\\\/best-knowledge-management-software\\\/#key-benefits-knowledge-management-software\\\">Find out the Key Benefits of Knowledge Management Software.<\\\/a>\\n<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"\\ud83d\\udc4cHow to Choose the Right Knowledge Management Software?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Knowledge is one of the most valuable assets of any organization. But in today\\u2019s fast-paced, hybrid work environments, simply having information isn\\u2019t enough. Teams need the right Knowledge Management (KM) software to capture, organize, share, and retrieve knowledge efficiently. The right tool can boost productivity, improve onboarding, accelerate problem-solving, and even enhance customer experience. Choosing it, however, requires more than comparing features\\u2014it\\u2019s about matching the software to your team\\u2019s workflow, culture, and long-term goals.\\n<\\\/p>\\n<br>\\n<p>This guide will help you evaluate Knowledge Management tools effectively, provide a detailed feature checklist, and offer practical recommendations to ensure adoption and impact.\\n<\\\/p>\\n<br>\\n<ol style=\\\"list-style: dis; margin-left: 20px!important;\\\">\\n<li>Core Capabilities to Look For<\\\/li>\\n<li>AI &#038; Automation Capabilities<\\\/li>\\n<li>Integrations &#038; Architecture<\\\/li>\\n<li>Governance &#038; Enterprise Scale<\\\/li>\\n<li>Adoption &#038; User Experience<\\\/li>\\n<li>Commercial Considerations<\\\/li>\\n<li>How to Match KM Software to Your Team<\\\/li>\\n<\\\/ol>\\n<br>\\n<p>\\u279d <a style=\\\"color: #2f5e92; text-decoration: underline;\\\" href=\\\"https:\\\/\\\/www.exoplatform.com\\\/blog\\\/best-knowledge-management-software\\\/#how-to-choose-knowledge-management-software\\\">Find out the best way How to Choose the Right Knowledge Management Software.<\\\/a>\\n<\\\/p>\"}}]}<\/script>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e322d13 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e322d13\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-aa4188f\" data-id=\"aa4188f\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d337eb3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d337eb3\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-30e82c9\" data-id=\"30e82c9\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5e45877 elementor-align-left tags_class_element elementor-widget elementor-widget-post-info\" data-id=\"5e45877\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-4f61546\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-tags\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t<span class=\"elementor-post-info__item-prefix\">Tags:<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/digital-workplace-en\/\" class=\"elementor-post-info__terms-list-item\">Digital workplace<\/a>, <a href=\"https:\/\/www.exoplatform.com\/blog\/knowledge-management\/\" class=\"elementor-post-info__terms-list-item\">Knowledge management<\/a>, <a href=\"https:\/\/www.exoplatform.com\/blog\/tips-tricks\/\" class=\"elementor-post-info__terms-list-item\">Tips &amp; Tricks<\/a>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-105f90f\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-custom\">\n\t\t\t\t\t\t\t\t\t\t&nbsp;\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-10dc44f\" data-id=\"10dc44f\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-31f076f elementor-widget elementor-widget-shortcode\" data-id=\"31f076f\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<div class=\"elementor-shortcode\">\n\n<div class=\"kk-star-ratings kksr-shortcode\"\n    data-payload='{&quot;id&quot;:&quot;37278&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;shortcode&quot;,&quot;align&quot;:&quot;&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;54&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;4.9&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;valign&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;Rate this post&quot;,&quot;legend&quot;:&quot;4.9\\\/5 - (54 votes)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;width&quot;:&quot;139.6&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 139.6px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            4.9\/5 - (54 votes)    <\/div>\n    <\/div>\n<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cc3b918 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cc3b918\" data-element_type=\"section\" id=\"end-tet\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-940650c\" data-id=\"940650c\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9f1ca38 elementor-widget__width-inherit elementor-widget elementor-widget-testimonial\" data-id=\"9f1ca38\" data-element_type=\"widget\" data-widget_type=\"testimonial.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<style>\/*! elementor - v3.13.2 - 11-05-2023 *\/\r\n.elementor-testimonial-wrapper{overflow:hidden;text-align:center}.elementor-testimonial-wrapper .elementor-testimonial-content{font-size:1.3em;margin-bottom:20px}.elementor-testimonial-wrapper .elementor-testimonial-name{line-height:1.5;display:block}.elementor-testimonial-wrapper .elementor-testimonial-job{font-size:.85em;display:block}.elementor-testimonial-wrapper .elementor-testimonial-meta{width:100%;line-height:1}.elementor-testimonial-wrapper .elementor-testimonial-meta-inner{display:inline-block}.elementor-testimonial-wrapper .elementor-testimonial-meta .elementor-testimonial-details,.elementor-testimonial-wrapper .elementor-testimonial-meta .elementor-testimonial-image{display:table-cell;vertical-align:middle}.elementor-testimonial-wrapper .elementor-testimonial-meta .elementor-testimonial-image img{width:60px;height:60px;border-radius:50%;-o-object-fit:cover;object-fit:cover;max-width:none}.elementor-testimonial-wrapper .elementor-testimonial-meta.elementor-testimonial-image-position-aside .elementor-testimonial-image{padding-right:15px}.elementor-testimonial-wrapper .elementor-testimonial-meta.elementor-testimonial-image-position-aside .elementor-testimonial-details{text-align:left}.elementor-testimonial-wrapper .elementor-testimonial-meta.elementor-testimonial-image-position-top .elementor-testimonial-details,.elementor-testimonial-wrapper .elementor-testimonial-meta.elementor-testimonial-image-position-top .elementor-testimonial-image{display:block}.elementor-testimonial-wrapper .elementor-testimonial-meta.elementor-testimonial-image-position-top .elementor-testimonial-image{margin-bottom:20px}<\/style>\t\t<div class=\"elementor-testimonial-wrapper\">\r\n\t\t\t\r\n\t\t\t\t\t\t<div class=\"elementor-testimonial-meta elementor-has-image elementor-testimonial-image-position-top\">\r\n\t\t\t\t<div class=\"elementor-testimonial-meta-inner\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-image\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/author\/fares-laroui\/\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/secure.gravatar.com\/avatar\/a0b904a010c1f5376a0e9f9ba959aff6?s=96&amp;d=mm&amp;r=g\" title=\"\" alt=\"\" loading=\"lazy\" \/><\/a>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-details\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-testimonial-name\" href=\"https:\/\/www.exoplatform.com\/blog\/author\/fares-laroui\/\" target=\"_blank\">Fares Laroui<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-05812e1\" data-id=\"05812e1\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8b0d042 elementor-widget elementor-widget-testimonial\" data-id=\"8b0d042\" data-element_type=\"widget\" data-widget_type=\"testimonial.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<div class=\"elementor-testimonial-wrapper\">\r\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial-content\">\n  <figcaption>\n  <\/figcaption>\n<\/div>\r\n\t\t\t\r\n\t\t\t\t\t\t<div class=\"elementor-testimonial-meta\">\r\n\t\t\t\t<div class=\"elementor-testimonial-meta-inner\">\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-details\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-job\">I am a product marketing specialist at eXo. My role is to assist marketing and sales teams in their operations and present our digital workplace solution to the world. I mainly blog about the latest tech trends, digital transformation, internal communication and how to navigate through eXo Platform.<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-869c406 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"869c406\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4fd707e\" data-id=\"4fd707e\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4433c91 faq-id elementor-widget elementor-widget-heading\" data-id=\"4433c91\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Related posts<\/h6>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-a10d815 emp-cat elementor-widget elementor-widget-shortcode\" data-id=\"a10d815\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<div class=\"elementor-shortcode\">\n\t<div class=\"am_ajax_post_grid_wrap\"  style=\"background-color: transparent !important; \" data-pagination_type=\"load_more\" data-am_ajax_post_grid='{\"show_filter\":\"yes\",\"btn_all\":\"yes\",\"initial\":\"-1\",\"layout\":\"1\",\"post_type\":\"post\",\"posts_per_page\":\"3\",\"cat\":\"\",\"terms\":\"\",\"paginate\":\"no\",\"hide_empty\":\"true\",\"orderby\":\"date\",\"order\":\"ASC\",\"pagination_type\":\"load_more\",\"infinite_scroll\":\"\",\"animation\":\"\",\"grid_id\":\"\"}'>\r\n\r\n\t\t\t\t\t<div class=\"asr-filter-div\" data-layout=\"1\"><ul>\r\n\t\t\t\t\t\t\t\t\t<li \r\n\r\n\r\n\r\n \r\n   class=\"asr_texonomy active\" style=\"font-weight:bold;\"data_id=\"-1\" style=\"background-color: transparent !important;\">All<\/li>\r\n\t\t\t\t\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1302\">eXo<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"508\">eXo<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"642\">eXo<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1407\">Anerkennung der Mitarbeiter<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"454\">Digital workplace<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"500\">Digital workplace<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1337\">Arbeitsplatz<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"462\">Employee engagement<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"616\">Engagement collaborateur<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1465\">Branchentrends<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"486\">Open source<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"506\">Open source<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"620\">Avenir du travail<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1411\">Cartoon<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"504\">Future of work<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1137\">Actualit\u00e9s<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1366\">Change Management<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"460\">Internal communication<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"492\">Collaboration<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"458\">Collaboration<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1287\">Digital Workplace<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1323\">Digitale Transformation<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"496\">Exp\u00e9rience collaborateur<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"705\">News<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"452\">intranet<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1135\">intranet<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"494\">Communication interne<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1311\">Infografik<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"409\">workplace<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1294\">interne Kommunikation<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"456\">Knowledge management<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"618\">onboarding<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"512\">Employee experience<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"490\">Gestion des connaissances<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1281\">intranet<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"502\">Conduite de changement<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"514\">Employee productivity<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1329\">Kollaboration<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1451\">Leadership<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1187\">Leadership<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"614\">onboarding<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1183\">Cartoon<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"518\">Employee recognition<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1331\">Leitfaden<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1181\">Astuces et bonnes pratiques<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"516\">Change management<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1292\">Mitarbeiter engagement<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"813\">Cartoon<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"411\">Etudes de cas<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1339\">Mitarbeiter Erfahrung<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"622\">Digital transformation<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1175\">Guide<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1317\">Nachrichten<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"799\">Infographic<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1185\">Infographie<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1403\">Onboarding<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1300\">Open source<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"510\">Remote work<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"498\">Productivit\u00e9<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1173\">T\u00e9l\u00e9travail<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"488\">Transformation digitale<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1179\">Tutoriel<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1443\">Actualit\u00e9s produit<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1562\">Extranet<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1461\">Industry trends<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1445\">Product News<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1447\">Produkt Nachrichten<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1309\">Produktivit\u00e4t<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1405\">Reconnaissance des employ\u00e9s<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1307\">Telearbeit<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1463\">Tendances<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1449\">Thought leadership<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1345\">Tipps und Tricks<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"780\">Tips &amp; Tricks<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"819\">Tutorial<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1269\">Uncategorized<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"699\">Uncategorized<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1378\">Wissensmanagement<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1304\">Zukunft der Arbeit<\/li>\r\n\t\t        \t        <\/ul><\/div>\r\n\t    \r\n\t    <div class=\"asr-ajax-container\" style=\"background-color: transparent !important;\">\r\n\t\t    <div class=\"asr-loader\">\r\n\t\t    \t<div class=\"lds-dual-ring\"><\/div>\r\n\t\t    <\/div>\r\n\t\t    <div class=\"asrafp-filter-result\">\r\n\t\t    \t<div class=\"am-postgrid-wrapper\">\r\n\r\n\t\t<div class=\"am_post_grid am__col-3 am_layout_1  \">\r\n\t\t\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"am_grid_col\">\r\n\t\t\t\t<div class=\"am_single_grid\">\r\n\t\t\t\t\t<div class=\"am_thumb\">\r\n\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/ai-powered-intranet-benefits-features-use-cases\/\">\r\n\t\t\t\t\t\t<img width=\"800\" height=\"533\" src=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/04\/AI-Powered-Intranet.png\" class=\"attachment-full size-full wp-post-image\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/04\/AI-Powered-Intranet.png 800w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/04\/AI-Powered-Intranet-300x200.png 300w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/04\/AI-Powered-Intranet-768x512.png 768w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/04\/AI-Powered-Intranet-710x473.png 710w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/04\/AI-Powered-Intranet-492x328.png 492w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/04\/AI-Powered-Intranet-354x236.png 354w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/04\/AI-Powered-Intranet-197x131.png 197w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/04\/AI-Powered-Intranet-100x67.png 100w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/04\/AI-Powered-Intranet-45x30.png 45w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/04\/AI-Powered-Intranet-640x426.png 640w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t<\/a>\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"am_cont\">\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/ai-powered-intranet-benefits-features-use-cases\/\"><h2 class=\"am__title\">What Is an AI-Powered Intranet? Benefits, Features, and Use Cases<\/h2><\/a>\r\n\t\t\t\t\t\t<div class=\"am__excerpt\">\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/ai-powered-intranet-benefits-features-use-cases\/\">Organizations rely on intranet platforms to centralize company knowledge, share internal communications,\u2026<\/a>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/ai-powered-intranet-benefits-features-use-cases\/\" class=\"am__readmore\">Read More<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"post_tags\"><a href=\"https:\/\/www.exoplatform.com\/blog\/intranet-en\/\" title=\"intranet Tag\" class=\"intranet-en\">intranet<\/a> <\/div>\t\t\t\t\t<div class=\"am_time\">\r\n\t\t\t\t\t\t<span class=\"bsf-rt-reading-time\"><span class=\"bsf-rt-display-label\" prefix=\"Reading Time\">\n\t\t<\/span> <span class=\"bsf-rt-display-time\" reading_time=\"1\"><\/span> \n\t\t<span class=\"bsf-rt-display-postfix\" postfix=\"min\"><\/span><\/span> \r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"am_grid_col\">\r\n\t\t\t\t<div class=\"am_single_grid\">\r\n\t\t\t\t\t<div class=\"am_thumb\">\r\n\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/top-european-alternatives-to-sharepoint\/\">\r\n\t\t\t\t\t\t<img width=\"800\" height=\"533\" src=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/02\/Top-11-European-Alternatives-to-Sharepoint.png\" class=\"attachment-full size-full wp-post-image\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/02\/Top-11-European-Alternatives-to-Sharepoint.png 800w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/02\/Top-11-European-Alternatives-to-Sharepoint-300x200.png 300w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/02\/Top-11-European-Alternatives-to-Sharepoint-768x512.png 768w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/02\/Top-11-European-Alternatives-to-Sharepoint-710x473.png 710w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/02\/Top-11-European-Alternatives-to-Sharepoint-492x328.png 492w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/02\/Top-11-European-Alternatives-to-Sharepoint-354x236.png 354w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/02\/Top-11-European-Alternatives-to-Sharepoint-197x131.png 197w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/02\/Top-11-European-Alternatives-to-Sharepoint-100x67.png 100w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/02\/Top-11-European-Alternatives-to-Sharepoint-45x30.png 45w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/02\/Top-11-European-Alternatives-to-Sharepoint-640x426.png 640w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t<\/a>\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"am_cont\">\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/top-european-alternatives-to-sharepoint\/\"><h2 class=\"am__title\">Top 11 European Alternatives to Sharepoint<\/h2><\/a>\r\n\t\t\t\t\t\t<div class=\"am__excerpt\">\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/top-european-alternatives-to-sharepoint\/\">Microsoft SharePoint's dominance in enterprise collaboration is facing unprecedented challenges across Europe,\u2026<\/a>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/top-european-alternatives-to-sharepoint\/\" class=\"am__readmore\">Read More<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"post_tags\"><a href=\"https:\/\/www.exoplatform.com\/blog\/digital-workplace-en\/\" title=\"Digital workplace Tag\" class=\"digital-workplace-en\">Digital workplace<\/a> <\/div>\t\t\t\t\t<div class=\"am_time\">\r\n\t\t\t\t\t\t<span class=\"bsf-rt-reading-time\"><span class=\"bsf-rt-display-label\" prefix=\"Reading Time\">\n\t\t<\/span> <span class=\"bsf-rt-display-time\" reading_time=\"1\"><\/span> \n\t\t<span class=\"bsf-rt-display-postfix\" postfix=\"min\"><\/span><\/span> \r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"am_grid_col\">\r\n\t\t\t\t<div class=\"am_single_grid\">\r\n\t\t\t\t\t<div class=\"am_thumb\">\r\n\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/digital-workplace-mobility-frontline-employees\/\">\r\n\t\t\t\t\t\t<img width=\"800\" height=\"533\" src=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/11\/digital-workplace-mobilite-collaborateurs-terrain.png\" class=\"attachment-full size-full wp-post-image\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/11\/digital-workplace-mobilite-collaborateurs-terrain.png 800w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/11\/digital-workplace-mobilite-collaborateurs-terrain-300x200.png 300w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/11\/digital-workplace-mobilite-collaborateurs-terrain-768x512.png 768w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/11\/digital-workplace-mobilite-collaborateurs-terrain-710x473.png 710w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/11\/digital-workplace-mobilite-collaborateurs-terrain-492x328.png 492w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/11\/digital-workplace-mobilite-collaborateurs-terrain-354x236.png 354w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/11\/digital-workplace-mobilite-collaborateurs-terrain-197x131.png 197w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/11\/digital-workplace-mobilite-collaborateurs-terrain-100x67.png 100w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/11\/digital-workplace-mobilite-collaborateurs-terrain-45x30.png 45w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/11\/digital-workplace-mobilite-collaborateurs-terrain-640x426.png 640w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t<\/a>\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"am_cont\">\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/digital-workplace-mobility-frontline-employees\/\"><h2 class=\"am__title\">Digital Workplace and Mobility: How to Connect Frontline Employees?<\/h2><\/a>\r\n\t\t\t\t\t\t<div class=\"am__excerpt\">\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/digital-workplace-mobility-frontline-employees\/\">Over the past decade, organizations have profoundly transformed their work environments. Office\u2026<\/a>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/digital-workplace-mobility-frontline-employees\/\" class=\"am__readmore\">Read More<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"post_tags\"><a href=\"https:\/\/www.exoplatform.com\/blog\/tips-tricks\/\" title=\"Tips &amp; Tricks Tag\" class=\"tips-tricks\">Tips &amp; Tricks<\/a> <\/div>\t\t\t\t\t<div class=\"am_time\">\r\n\t\t\t\t\t\t<span class=\"bsf-rt-reading-time\"><span class=\"bsf-rt-display-label\" prefix=\"Reading Time\">\n\t\t<\/span> <span class=\"bsf-rt-display-time\" reading_time=\"1\"><\/span> \n\t\t<span class=\"bsf-rt-display-postfix\" postfix=\"min\"><\/span><\/span> \r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t<\/div>\r\n\r\n\t\t<div class=\"am_posts_navigation\">\r\n\t\t<button type='button' data-paged='1' data-next='2' class=' am-post-grid-load-more '>Voir Plus<\/button>\t\t<\/div>\r\n\r\n\t\t<\/div>\t\t    <\/div>\r\n\t    <\/div>\r\n    <\/div>\r\n\r\n\t\n\n\n\n\t\t\t\n\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7a77f2d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7a77f2d\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a9bd56c\" data-id=\"a9bd56c\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9097ea8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9097ea8\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8169537\" data-id=\"8169537\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fa60c5d elementor-widget elementor-widget-heading\" data-id=\"fa60c5d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Leave a Reply<\/h6>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-aadb33a\" data-id=\"aadb33a\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-334b14c elementor-widget elementor-widget-text-editor\" data-id=\"334b14c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>( Your e-mail address will not be published)<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-2cf0b36 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2cf0b36\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<div class=\"elementor-divider\">\r\n\t\t\t<span class=\"elementor-divider-separator\">\r\n\t\t\t\t\t\t<\/span>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t","protected":false},"excerpt":{"rendered":"3 Focus Areas for Assessing Your Knowledge Management System In previous blog posts, we discussed some of the best practices of effectively implementing a knowledge management system and the benefits it brings to your organization as it improves the way employees create, share and find information. Content Knowledge management in general refers to the process [&hellip;]","protected":false},"author":52,"featured_media":23365,"comment_status":"open","ping_status":"open","sticky":false,"template":"main1-article.php","format":"image","meta":[],"categories":[454,456,780],"tags":[600,586,520,526],"lang":"en","translations":{"en":37278},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/posts\/37278"}],"collection":[{"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/users\/52"}],"replies":[{"embeddable":true,"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/comments?post=37278"}],"version-history":[{"count":7,"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/posts\/37278\/revisions"}],"predecessor-version":[{"id":65767,"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/posts\/37278\/revisions\/65767"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/media\/23365"}],"wp:attachment":[{"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/media?parent=37278"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/categories?post=37278"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/tags?post=37278"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}