{"id":37423,"date":"2016-04-01T06:30:23","date_gmt":"2016-04-01T13:30:23","guid":{"rendered":"\/blog\/?p=10709"},"modified":"2025-12-24T17:49:08","modified_gmt":"2025-12-24T16:49:08","slug":"a-guide-to-effective-knowledge-management","status":"publish","type":"post","link":"https:\/\/www.exoplatform.com\/blog\/a-guide-to-effective-knowledge-management\/","title":{"rendered":"A Guide to Effective Knowledge Management"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"37423\" class=\"elementor elementor-37423\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-571fc00 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"571fc00\" data-element_type=\"section\" id=\"sec-image-title\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-ca12786\" data-id=\"ca12786\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5b2bb78 elementor-align-left elementor-widget elementor-widget-post-info\" data-id=\"5b2bb78\" data-element_type=\"widget\" id=\"author-title\" data-widget_type=\"post-info.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-list.min.css\"><link rel=\"stylesheet\" href=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-theme-elements.min.css\">\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-a070ed2 elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-custom\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"bsf-rt-reading-time\"><span class=\"bsf-rt-display-label\" prefix=\"Reading Time\">\n\t\t<\/span> <span class=\"bsf-rt-display-time\" reading_time=\"1\"><\/span> \n\t\t<span class=\"bsf-rt-display-postfix\" postfix=\"min\"><\/span><\/span>\n\t\t  \n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-c638fde elementor-inline-item\" itemprop=\"author\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/author\/marwen-mema\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-author\">\n\t\t\t\t\t\t\t\t\t\tMarwen Mema\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-f24db26 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-calendar\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\tavril 1, 2016\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-156f850 undertitle elementor-widget elementor-widget-heading\" data-id=\"156f850\" data-element_type=\"widget\" id=\"bigtitle\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<style>\/*! elementor - v3.13.2 - 11-05-2023 *\/\r\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">A Guide to Effective Knowledge Management<\/h1>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-25eeced elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"25eeced\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<style>\/*! elementor - v3.13.2 - 11-05-2023 *\/\r\n.elementor-widget-divider{--divider-border-style:none;--divider-border-width:1px;--divider-color:#0c0d0e;--divider-icon-size:20px;--divider-element-spacing:10px;--divider-pattern-height:24px;--divider-pattern-size:20px;--divider-pattern-url:none;--divider-pattern-repeat:repeat-x}.elementor-widget-divider .elementor-divider{display:flex}.elementor-widget-divider .elementor-divider__text{font-size:15px;line-height:1;max-width:95%}.elementor-widget-divider .elementor-divider__element{margin:0 var(--divider-element-spacing);flex-shrink:0}.elementor-widget-divider .elementor-icon{font-size:var(--divider-icon-size)}.elementor-widget-divider .elementor-divider-separator{display:flex;margin:0;direction:ltr}.elementor-widget-divider--view-line_icon .elementor-divider-separator,.elementor-widget-divider--view-line_text .elementor-divider-separator{align-items:center}.elementor-widget-divider--view-line_icon .elementor-divider-separator:after,.elementor-widget-divider--view-line_icon .elementor-divider-separator:before,.elementor-widget-divider--view-line_text .elementor-divider-separator:after,.elementor-widget-divider--view-line_text .elementor-divider-separator:before{display:block;content:\"\";border-bottom:0;flex-grow:1;border-top:var(--divider-border-width) var(--divider-border-style) var(--divider-color)}.elementor-widget-divider--element-align-left .elementor-divider .elementor-divider-separator>.elementor-divider__svg:first-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-left .elementor-divider-separator:before{content:none}.elementor-widget-divider--element-align-left .elementor-divider__element{margin-left:0}.elementor-widget-divider--element-align-right .elementor-divider .elementor-divider-separator>.elementor-divider__svg:last-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-right .elementor-divider-separator:after{content:none}.elementor-widget-divider--element-align-right .elementor-divider__element{margin-right:0}.elementor-widget-divider:not(.elementor-widget-divider--view-line_text):not(.elementor-widget-divider--view-line_icon) .elementor-divider-separator{border-top:var(--divider-border-width) var(--divider-border-style) var(--divider-color)}.elementor-widget-divider--separator-type-pattern{--divider-border-style:none}.elementor-widget-divider--separator-type-pattern.elementor-widget-divider--view-line .elementor-divider-separator,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:after,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:before,.elementor-widget-divider--separator-type-pattern:not([class*=elementor-widget-divider--view]) .elementor-divider-separator{width:100%;min-height:var(--divider-pattern-height);-webkit-mask-size:var(--divider-pattern-size) 100%;mask-size:var(--divider-pattern-size) 100%;-webkit-mask-repeat:var(--divider-pattern-repeat);mask-repeat:var(--divider-pattern-repeat);background-color:var(--divider-color);-webkit-mask-image:var(--divider-pattern-url);mask-image:var(--divider-pattern-url)}.elementor-widget-divider--no-spacing{--divider-pattern-size:auto}.elementor-widget-divider--bg-round{--divider-pattern-repeat:round}.rtl .elementor-widget-divider .elementor-divider__text{direction:rtl}.e-con-inner>.elementor-widget-divider,.e-con>.elementor-widget-divider{width:var(--container-widget-width,100%);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-divider\">\r\n\t\t\t<span class=\"elementor-divider-separator\">\r\n\t\t\t\t\t\t<\/span>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-5bdff6d elementor-widget elementor-widget-text-editor\" data-id=\"5bdff6d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<style>\/*! elementor - v3.13.2 - 11-05-2023 *\/\r\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>In an age where information is inarguably one of the key assets determining whether an organization fails or succeeds, how effectively valuable information is captured, managed and made available to members of the organization is an area that we believe warrants the attention of solution providers and seekers<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-7d3d040 elementor-widget elementor-widget-text-editor\" data-id=\"7d3d040\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>A surprising number of organizations and organizational departments today are still largely siloed in terms of how they manage internal and cross-departmental information. A second category comprised of organizations that, as a result of today\u2019s evolving needs coupled with an increasing number of niche\u00a0<strong>enterprise software markets<\/strong>, is one we see more and more often.\u00a0<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-4e1d48d\" data-id=\"4e1d48d\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ae3fc33 elementor-widget elementor-widget-image\" data-id=\"ae3fc33\" data-element_type=\"widget\" data-widget_type=\"image.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<style>\/*! elementor - v3.13.2 - 11-05-2023 *\/\r\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/elementor\/thumbs\/Guide-Effective-Knowledge-Management-rdtfd7idh3qvjvl609ugggxy2mfrwslahvijdiul76.png\" title=\"Guide-Effective-Knowledge-Management\" alt=\"Guide-Effective-Knowledge-Management\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f231eb8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f231eb8\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column 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data-settings=\"{&quot;exclude_headings_by_selector&quot;:&quot;.am__title,h6&quot;,&quot;marker_view&quot;:&quot;bullets&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;vh&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;headings_by_tags&quot;:[&quot;h2&quot;,&quot;h3&quot;],&quot;_animation&quot;:&quot;none&quot;,&quot;icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;vh&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;vh&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;hierarchical_view&quot;:&quot;yes&quot;}\" data-widget_type=\"table-of-contents.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<style>\/*! elementor-pro - v3.8.2 - 21-11-2022 *\/\n.elementor-widget-table-of-contents .elementor-toc__header-title{color:var(--header-color)}.elementor-widget-table-of-contents.elementor-toc--collapsed .elementor-toc__toggle-button--collapse,.elementor-widget-table-of-contents:not(.elementor-toc--collapsed) .elementor-toc__toggle-button--expand{display:none}.elementor-widget-table-of-contents .elementor-widget-container{min-height:var(--box-min-height);border:var(--box-border-width,1px) solid var(--box-border-color,#a4afb7);border-radius:var(--box-border-radius,3px);background-color:var(--box-background-color);-webkit-transition:min-height .4s;-o-transition:min-height .4s;transition:min-height .4s;overflow:hidden}.elementor-toc__header{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;padding:var(--box-padding,20px);background-color:var(--header-background-color);border-bottom:var(--separator-width,1px) solid 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i{font-size:var(--marker-size,.5em)}.elementor-toc__list-item-text-wrapper:before{font-size:var(--marker-size,1em)}.elementor-toc--content-ellipsis .elementor-toc__list-item-text{white-space:nowrap;overflow:hidden;-o-text-overflow:ellipsis;text-overflow:ellipsis}.elementor-toc__list-items--collapsible>.elementor-toc__list-wrapper>.elementor-toc__list-item>.elementor-toc__list-wrapper{display:none}.elementor-toc__heading-anchor{position:absolute}.elementor-toc__body .elementor-toc__list-item-text{color:var(--item-text-color);-webkit-text-decoration:var(--item-text-decoration);text-decoration:var(--item-text-decoration)}.elementor-toc__body .elementor-toc__list-item-text:hover{color:var(--item-text-hover-color);-webkit-text-decoration:var(--item-text-hover-decoration);text-decoration:var(--item-text-hover-decoration)}.elementor-toc__body .elementor-toc__list-item-text.elementor-item-active{color:var(--item-text-active-color);-webkit-text-decoration:var(--item-text-active-decoration);text-decoration:var(--item-text-active-decoration)}ol.elementor-toc__list-wrapper{counter-reset:item}ol.elementor-toc__list-wrapper .elementor-toc__list-item{counter-increment:item}ol.elementor-toc__list-wrapper .elementor-toc__list-item-text-wrapper:before{content:counters(item,\".\") \". \"}<\/style>\t\t<div class=\"elementor-toc__header\">\n\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\tContent\t\t\t<\/h4>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<i class=\"elementor-toc__spinner eicon-animation-spin eicon-loading\" aria-hidden=\"true\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e378c86\" data-id=\"e378c86\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d0900ef elementor-widget elementor-widget-text-editor\" data-id=\"d0900ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>These are organizations that use a set of scattered tools for different purposes, often within different teams and\/or departments. While these tools may work fine in isolation, they almost always end up posing problems for the organization as a whole with regard to integration, centralization, the persistence of valuable information and\u00a0<strong>cross-departmental knowledge coordination<\/strong>, to name just a few common examples.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-1ef6b65 elementor-widget elementor-widget-text-editor\" data-id=\"1ef6b65\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>Both categories follow a\u00a0<a title=\"knwoledge management\" href=\"https:\/\/www.exoplatform.com\/knowledge-management-software\/?utm_source=BlogEn&amp;utm_medium=Blog&amp;utm_campaign=Content&amp;utm_content=link\" target=\"_blank\" rel=\"noopener\">knowledge management<\/a>\u00a0model (or lack thereof) that does not function the way it should or could. Our aim is to therefore make today\u2019s evolving\u00a0<strong>knowledge management challenges<\/strong>, work culture and\u00a0<strong><a title=\"knwoledge base software\" href=\"https:\/\/www.exoplatform.com\/knowledge-management-software\/?utm_source=BlogEn&amp;utm_medium=Blog&amp;utm_campaign=Content&amp;utm_content=link\" target=\"_blank\" rel=\"noopener\">available knowledge management platform technology<\/a><\/strong>\u00a0work together to generate value for your organization.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-6fcf574 elementor-widget elementor-widget-text-editor\" data-id=\"6fcf574\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>To that end, let us look at some practical tips for achieving this, followed by the most common business benefits we can expect to gain from it.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-665f9dc myheader1 elementor-widget elementor-widget-heading\" data-id=\"665f9dc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7 tips for successful knowledge management<\/h2>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-ca5ab08 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ca5ab08\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<div class=\"elementor-divider\">\r\n\t\t\t<span class=\"elementor-divider-separator\">\r\n\t\t\t\t\t\t<\/span>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-dc32018 elementor-widget elementor-widget-heading\" data-id=\"dc32018\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><strong>Tip #1: Make it an objective\n<\/strong>\n<\/h3>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-ee6ff53 elementor-widget elementor-widget-text-editor\" data-id=\"ee6ff53\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>If you haven\u2019t already done so, now would be the time. Once you make this an objective, it helps to pick a solution provider that understands this particular goal and can help in reaching it. If, for instance, you consider yourself to be a Category 2 organization, then what you probably do not need at this point is a vendor trying to add yet another isolated tool to your collection.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-ef24108 elementor-widget elementor-widget-text-editor\" data-id=\"ef24108\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>Instead, the ideal target would be a solution that delivers\u00a0<strong>out-of-the-box knowledge management functionality<\/strong>\u00a0along with\u00a0<strong>integration<\/strong>\u00a0capabilities, made by a provider that has always believed in\u00a0<strong>interoperability<\/strong>\u00a0outside its own ecosystem of products and understands what it means to build and deliver a unified and user-centric experience.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-0c9b7db elementor-widget elementor-widget-heading\" data-id=\"0c9b7db\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><strong>Tip #2: Make it collaborative\n\n<\/strong>\n<\/h3>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-6a4e669 elementor-widget elementor-widget-text-editor\" data-id=\"6a4e669\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>The new generation of\u00a0<strong>knowledge management solutions<\/strong>\u00a0is a\u00a0<strong>collaborative<\/strong>\u00a0one. The idea here is to not only be able to create, federate, edit and organize content and information but to easily collaborate and communicate around it within the\u00a0<strong>knowledge base<\/strong>\u00a0itself. One secret for being successful with this is to do it\u00a0<strong>without creating a distraction<\/strong>.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-b09cea6 elementor-widget elementor-widget-text-editor\" data-id=\"b09cea6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>Make sure that you always have a\u00a0<strong>communication channel<\/strong>\u00a0around every content in your knowledge base, such as a comment section on each document. These communication channels need to be clutter-free and easy to use, leveraging functionality that people are already familiar with such as @mentioning of people and a single unified user notification system. Another important facet to this collaborative layer is the possibility for people to easily find the right experts and\u00a0<strong>knowledgeable<\/strong>\u00a0individuals within the organization, coupled with having the tools at their disposal to freely ask and answer questions or make requests.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-7ff9778 elementor-widget elementor-widget-text-editor\" data-id=\"7ff9778\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>Finally, make sure that the system presents options for\u00a0<strong>saving and preserving<\/strong>\u00a0any new\u00a0<strong>knowledge<\/strong>\u00a0captured as a result of\u00a0<strong><a title=\"collaboration\" href=\"https:\/\/www.exoplatform.com\/blog\/collaboration-in-business\/\" target=\"_blank\" rel=\"noopener\"><u>collaboration<\/u><\/a><\/strong>\u00a0between coworkers. In the context of a real-time meeting, for instance, you want to have an option to selectively do so when you feel useful information or documents have been exchanged.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-a019eee elementor-widget elementor-widget-image\" data-id=\"a019eee\" data-element_type=\"widget\" data-widget_type=\"image.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"443\" height=\"246\" src=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image03.png\" class=\"attachment-full size-full wp-image-34299\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image03.png 443w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image03-300x167.png 300w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image03-360x200.png 360w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image03-200x111.png 200w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image03-100x56.png 100w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image03-54x30.png 54w\" sizes=\"(max-width: 443px) 100vw, 443px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-64e7491 elementor-widget elementor-widget-heading\" data-id=\"64e7491\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><strong>Tip #3: Drive engagement and internal crowdsourcing<\/strong>\n<\/h3>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-0146d17 elementor-widget elementor-widget-text-editor\" data-id=\"0146d17\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>Along with making sure that your\u00a0<a title=\"knwoledge management software\" href=\"https:\/\/www.exoplatform.com\/knowledge-management-software\/?utm_source=BlogEn&amp;utm_medium=Blog&amp;utm_campaign=Content&amp;utm_content=link\" target=\"_blank\" rel=\"noopener\">knowledge management<\/a>\u00a0process and solution of choice are\u00a0<strong>engaging<\/strong>\u00a0to users to begin with, a coordinated effort between your community manager and your key influencers (such as team and department managers) aiming at\u00a0<strong>encouraging contributions<\/strong>\u00a0and\u00a0<strong>internal crowdsourcing<\/strong>\u00a0within your organization will prove to be a worthwhile endeavor. It can increasingly motivate employees by combining the enhanced sense of belonging and influence within the organization with the social sharing and network-building behavior applied productively and within a controlled environment. Furthermore, it provides your organization with a crowd that has potentially valuable\u00a0<strong>knowledge<\/strong>\u00a0that it is willing to share with coworkers about the organization, the market, customers, etc., as well as a growing collective interest in the organization\u2019s prosperity.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-8b3628b elementor-widget elementor-widget-text-editor\" data-id=\"8b3628b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>Deutsche Telekom is\u00a0<strong>one example<\/strong>\u00a0of an organization that tapped into this power of staff engagement and internal crowdsourcing. The company used a social crowdsourcing tool to access the\u00a0<a href=\"https:\/\/www.exoplatform.com\/blog\/how-to-boost-knowledge-worker-productivity\/\" target=\"_blank\" rel=\"noopener\"><strong>knowledge of its employees<\/strong><\/a>\u00a0and learn about customer needs, competition and market trends. It got that with the added benefit that employees started discussing company decisions, products and goals, marking an increase in overall\u00a0<a href=\"https:\/\/www.exoplatform.com\/blog\/solutions-to-your-employee-disengagement\/\" target=\"_blank\" rel=\"noopener\"><strong>employee motivation and engagement<\/strong><\/a>.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-b4a2448 elementor-widget elementor-widget-heading\" data-id=\"b4a2448\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><strong>Tip #4: Contextualize information\n<\/strong>\n<\/h3>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-1fcf4e5 elementor-widget elementor-widget-text-editor\" data-id=\"1fcf4e5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>Regardless of type, make sure that content always resides within its appropriate context and that it is well categorized. The first thing to consider is laying the foundation for this in advance and having it be automated as much as possible. If, for example, an employee shares a document within a discussion about a project that he or she is involved in, you want that document to by default get stored in the Documents section dedicated to that project. A solution that natively promotes this type of behavior will be helpful to the cause.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-64392db elementor-widget elementor-widget-text-editor\" data-id=\"64392db\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>In addition to the above, you want your employee to be able to go back to that document and modify it as needed. They can choose to place it within a specific folder structure and quickly fill in some metadata information and tags. The same concept, of course, extends to the other types of content where\u00a0<strong>knowledge<\/strong>\u00a0may be captured, such as discussions and wikis, where it should be possible, for instance, to organize pages within a tree structure under a global wiki or a departmental wiki.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-a3e5898 elementor-widget elementor-widget-image\" data-id=\"a3e5898\" data-element_type=\"widget\" data-widget_type=\"image.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"248\" height=\"243\" src=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image04.png\" class=\"attachment-full size-full wp-image-34295\" alt=\"Enterprise wiki software\" loading=\"lazy\" srcset=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image04.png 248w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image04-50x50.png 50w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image04-35x35.png 35w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image04-241x236.png 241w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image04-134x131.png 134w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image04-92x90.png 92w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image04-31x30.png 31w\" sizes=\"(max-width: 248px) 100vw, 248px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-f0f2248 elementor-widget elementor-widget-text-editor\" data-id=\"f0f2248\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>The more you promote content organization habits within your teams, departments and projects, the better the quality of your overall\u00a0<strong>knowledge base<\/strong>\u00a0and the ease with which everyone can find what they are looking for.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-36ccc3d elementor-widget elementor-widget-heading\" data-id=\"36ccc3d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><strong>Tip #5: Remove barriers to findability and self-service\n)<\/strong>\n<\/h3>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-ede64d3 elementor-widget elementor-widget-text-editor\" data-id=\"ede64d3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p><strong>Knowledge findability<\/strong>\u00a0is a key element in an effective\u00a0<strong>knowledge base<\/strong>. When\u00a0<strong><a href=\"https:\/\/www.exoplatform.com\/blog\/3-ways-to-use-the-enterprise-search-in-exo-platform\/\" target=\"_blank\" rel=\"noopener\">searching inside your knowledge base<\/a><\/strong>, make sure you are able to search within a specific module such as a people directory when you are trying to find a person with specific skills and\u00a0<strong>knowledge<\/strong>. Employees should be able to do so using one unified search engine that is always within reach.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-44bbf9c elementor-widget elementor-widget-image\" data-id=\"44bbf9c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"452\" height=\"223\" src=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image011.png\" class=\"attachment-full size-full wp-image-34296\" alt=\"Knowledge base findability\" loading=\"lazy\" srcset=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image011.png 452w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image011-300x148.png 300w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image011-360x178.png 360w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image011-200x99.png 200w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image011-100x49.png 100w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image011-61x30.png 61w\" sizes=\"(max-width: 452px) 100vw, 452px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-00732aa elementor-widget elementor-widget-text-editor\" data-id=\"00732aa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>A unified search needs to index several key information fields within each content type in your\u00a0<strong>knowledge<\/strong>\u00a0base (such as document titles, text content and metadata tags) in order to maximize\u00a0<strong>knowledge findability<\/strong>. It also needs to be\u00a0<a href=\"https:\/\/www.exoplatform.com\/blog\/use-elasticsearch-search-use-external-sources-like-wikipedia-inside-exo-platform\/\" target=\"_blank\" rel=\"noopener\"><strong>extensible<\/strong><\/a>\u00a0for connectivity to other tools that you may be using within or outside your organization.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-3126992 elementor-widget elementor-widget-text-editor\" data-id=\"3126992\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>Of course, searches done by your users must always respect content access permissions. But there is another side to that coin. If you have some information with inherently limited access, such as a wiki page within a private workspace, and you feel that it may be beneficial to a broader audience, a tip here would be to selectively adjust access permissions for that page so that more audiences can reach and benefit from it when doing a search.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-5b31828 elementor-widget elementor-widget-heading\" data-id=\"5b31828\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><strong>Tip #6: Keep it up-to-date\n<\/strong>\n<\/h3>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-b919f9d elementor-widget elementor-widget-text-editor\" data-id=\"b919f9d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>As your\u00a0<strong>knowledge base<\/strong>\u00a0grows in size thanks to a growing number of contributors willing to share their\u00a0<strong>knowledge<\/strong>, a concern may arise about potentially ending up with tons of obsolete information. With a\u00a0<strong>great knowledge base<\/strong>\u00a0comes the great responsibility of keeping it up-to-date. A tip here would be to crowdsource this as much as possible.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-3049817 elementor-widget elementor-widget-text-editor\" data-id=\"3049817\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>Give your users simple guidelines for what to do whenever they find a piece of information that is out-of-date. A reader who does not own the content and therefore cannot update it himself can quickly and easily inform the content owner thanks to the\u00a0<strong><a title=\"collaboration\" href=\"https:\/\/www.exoplatform.com\/blog\/collaboration-in-business\/\" target=\"_blank\" rel=\"noopener\"><u>collaboration<\/u><\/a><\/strong> and communication features available. As for content owners, they can update their content fairly easily as well thanks to the available functionality that a collaborative solution will provide for editing, adding new versions or, if they do not yet have the up-to-date information to replace it with, they can simply post an indication that the content is obsolete and leaving it there for reference until new information becomes available.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-e9dca1c elementor-widget elementor-widget-image\" data-id=\"e9dca1c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"775\" height=\"308\" src=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image00.png\" class=\"attachment-full size-full wp-image-34297\" alt=\"Knowledge base tool\" loading=\"lazy\" srcset=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image00.png 775w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image00-300x119.png 300w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image00-768x305.png 768w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image00-720x286.png 720w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image00-500x199.png 500w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image00-360x143.png 360w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image00-200x79.png 200w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image00-100x40.png 100w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image00-70x28.png 70w\" sizes=\"(max-width: 775px) 100vw, 775px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-c73e716 elementor-widget elementor-widget-heading\" data-id=\"c73e716\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><strong>Tip #7: Track your adoption\n<\/strong>\n<\/h3>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-2912fef elementor-widget elementor-widget-text-editor\" data-id=\"2912fef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>Considering the strong correlation that user adoption has with how quickly and consistently your ROI will improve, a clear adoption plan adapted to your environment deserves a spot on this list. The technology provider you choose to work with will play a significant role in this area. So make sure it is able to understand your work processes and culture so it can provide community manager training and best practices as well as implement a clear set of KPIs to track the success of your collaborative\u00a0knowledge base software.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-dafaf61 elementor-widget elementor-widget-image\" data-id=\"dafaf61\" data-element_type=\"widget\" data-widget_type=\"image.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"294\" height=\"493\" src=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image02.png\" class=\"attachment-full size-full wp-image-34298\" alt=\"Collaborative knowledge base solution\" loading=\"lazy\" srcset=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image02.png 294w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image02-179x300.png 179w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image02-282x473.png 282w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image02-196x328.png 196w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image02-141x236.png 141w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image02-78x131.png 78w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image02-54x90.png 54w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2016\/04\/image02-18x30.png 18w\" sizes=\"(max-width: 294px) 100vw, 294px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-dd6f9a0 myheader1 elementor-widget elementor-widget-heading\" data-id=\"dd6f9a0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Business benefits of a collaborative knowledge base\n<\/h2>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-643f3a1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"643f3a1\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<div class=\"elementor-divider\">\r\n\t\t\t<span class=\"elementor-divider-separator\">\r\n\t\t\t\t\t\t<\/span>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-e6a5781 elementor-widget elementor-widget-text-editor\" data-id=\"e6a5781\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>The value of adopting an integrated organization-wide collaborative\u00a0<strong>knowledge base<\/strong>\u00a0is noticed in the following 5 areas:<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-5aac3bc elementor-widget elementor-widget-text-editor\" data-id=\"5aac3bc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p><strong>Centralization and retention of valuable information:<\/strong>\u00a0The organization starts to prevent loss of information in email threads, external messaging tools and so forth. More valuable information is retained when seasoned and\u00a0<strong>knowledgeable employees<\/strong>\u00a0retire or leave. Silent\u00a0<strong>knowledge<\/strong>\u00a0is better captured and made available within an engaging, unified and secure platform. This turns the decentralization and diversity of an organization into an advantage and enables the organization to perform better with existing resources.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-98b7ee2 elementor-widget elementor-widget-text-editor\" data-id=\"98b7ee2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p><strong>Increase in knowledge quantity:<\/strong>\u00a0The organization starts to capture and generate larger amounts of information in less time thanks to\u00a0<strong>social crowdsourcing<\/strong>. This often has the side effect of increased competitiveness and a more engaged workforce.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-d9301f4 elementor-widget elementor-widget-text-editor\" data-id=\"d9301f4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p><strong>Increase in knowledge integrity:<\/strong>\u00a0The\u00a0<strong>quality of knowledge<\/strong>\u00a0within the organization starts to improve with up-to-date, well-categorized and easy-to-find information for current and future employees.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-15e944f elementor-widget elementor-widget-text-editor\" data-id=\"15e944f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p><strong>Improvement in knowledge base sustainability:<\/strong>\u00a0Opting for a standard-based and\u00a0<a href=\"https:\/\/www.exoplatform.com\/blog\/top-5-reasons-to-go-open-source-with-your-intranet\/\" target=\"_blank\" rel=\"noopener\"><strong>open-source-driven technology<\/strong><\/a>\u00a0means better continuity and protection for IT operations and investment. Sustainability also often requires scalability and connectivity to existing and future systems.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-2fa37d6 elementor-widget elementor-widget-text-editor\" data-id=\"2fa37d6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p><strong>Increase in employee efficiency and decrease in costs:<\/strong>\u00a0<a href=\"https:\/\/www.exoplatform.com\/blog\/collaboration-platform-is-a-good-investment\/\" target=\"_blank\" rel=\"noopener\"><strong>Adopting a collaborative solution<\/strong><\/a>\u00a0for\u00a0<a title=\"knowledge management software\" href=\"https:\/\/www.exoplatform.com\/knowledge-management-software\/?utm_source=BlogEn&amp;utm_medium=Blog&amp;utm_campaign=Content&amp;utm_content=link\" target=\"_blank\" rel=\"noopener\">knowledge management<\/a>\u00a0often contributes to an increase in overall efficiency. Employees start to spend less time on finding, requesting and re-using the information they need in order to be productive at work. It should not be difficult to imagine the scenarios that demonstrate this such as an IT team starting to spend less of its valuable time supporting users (be they employees or customers) and starting to\u00a0<a href=\"https:\/\/www.exoplatform.com\/blog\/lower-training-costs-with-social-collaboration\/\" target=\"_blank\" rel=\"noopener\"><strong>reduce training costs<\/strong><\/a>.<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2621c0b elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2621c0b\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1abb3cd suppblock\" data-id=\"1abb3cd\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d73351d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d73351d\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-308491f\" data-id=\"308491f\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap\">\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ae5fb69\" data-id=\"ae5fb69\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a90fca6 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"a90fca6\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;book&quot;}\">\r\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" data-negative=\"false\">\r\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\r\n\t<path class=\"elementor-shape-fill\" d=\"M194,99c186.7,0.7,305-78.3,306-97.2c1,18.9,119.3,97.9,306,97.2c114.3-0.3,194,0.3,194,0.3s0-91.7,0-100c0,0,0,0,0-0 L0,0v99.3C0,99.3,79.7,98.7,194,99z\"\/>\r\n<\/svg>\t\t<\/div>\r\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4a98be9\" data-id=\"4a98be9\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-edc47a1 elementor-widget elementor-widget-image\" data-id=\"edc47a1\" data-element_type=\"widget\" data-widget_type=\"image.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"258\" height=\"365\" src=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/01\/book-datasheet-7.png\" class=\"attachment-full size-full wp-image-61115\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/01\/book-datasheet-7.png 258w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/01\/book-datasheet-7-212x300.png 212w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/01\/book-datasheet-7-232x328.png 232w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/01\/book-datasheet-7-167x236.png 167w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/01\/book-datasheet-7-93x131.png 93w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/01\/book-datasheet-7-64x90.png 64w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/01\/book-datasheet-7-21x30.png 21w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/01\/elementor\/thumbs\/book-datasheet-7-r2m6j7gnudr8gizskvtagn5gei9a0llg1cfkwqbgwy.png 224w\" sizes=\"(max-width: 258px) 100vw, 258px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a43a620 buttonright\" data-id=\"a43a620\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-926f09b elementor-widget elementor-widget-image\" data-id=\"926f09b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"266\" height=\"49\" src=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/05\/cta-rectangle-rose.jpg\" class=\"attachment-full size-full wp-image-62739\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/05\/cta-rectangle-rose.jpg 266w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/05\/cta-rectangle-rose-200x37.jpg 200w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/05\/cta-rectangle-rose-100x18.jpg 100w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/05\/cta-rectangle-rose-70x13.jpg 70w\" sizes=\"(max-width: 266px) 100vw, 266px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-3c8e3e1 elementor-widget elementor-widget-heading\" data-id=\"3c8e3e1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">FREE DATASHEET<\/h6>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-694aeb8 elementor-widget elementor-widget-text-editor\" data-id=\"694aeb8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>eXo Platform\u00a0 : The Open-Source<\/p><p>Digital Workplace Platform<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-f9d2bf5 elementor-widget elementor-widget-text-editor\" data-id=\"f9d2bf5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>Download the eXo Platform Datasheet and discover all the features and benefits<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-23ef296 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"23ef296\" data-element_type=\"widget\" data-widget_type=\"button.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\r\n\t\t\t<a href=\"https:\/\/www.exoplatform.com\/datasheet-exo-platform\/?utm_source=BlogEn&#038;utm_medium=Blog&#038;utm_campaign=Content&#038;utm_content=cta\" target=\"_blank\" class=\"elementor-button-link elementor-button elementor-size-md\" role=\"button\">\r\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\r\n\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\r\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-download\"><\/i>\t\t\t<\/span>\r\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Download Now<\/span>\r\n\t\t<\/span>\r\n\t\t\t\t\t<\/a>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cc3e771 elementor-section-full_width elementor-hidden-desktop elementor-section-height-default elementor-section-height-default\" data-id=\"cc3e771\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f0cf948 suppblock\" data-id=\"f0cf948\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8d33b56 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8d33b56\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-b6a3619\" data-id=\"b6a3619\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap\">\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-bda6d70\" data-id=\"bda6d70\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-section elementor-inner-section elementor-element elementor-element-54c8c4b elementor-section-full_width elementor-section-height-min-height elementor-section-content-middle elementor-section-height-default\" data-id=\"54c8c4b\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;book&quot;}\">\r\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" data-negative=\"false\">\r\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\r\n\t<path class=\"elementor-shape-fill\" d=\"M194,99c186.7,0.7,305-78.3,306-97.2c1,18.9,119.3,97.9,306,97.2c114.3-0.3,194,0.3,194,0.3s0-91.7,0-100c0,0,0,0,0-0 L0,0v99.3C0,99.3,79.7,98.7,194,99z\"\/>\r\n<\/svg>\t\t<\/div>\r\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-custom\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-deb0126\" data-id=\"deb0126\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4246e59 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"4246e59\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/elementor\/thumbs\/book-datasheet-7-r2m6j7gnjustpzmjbg2pcymx0z6rwixi7stvw82xac.png\" title=\"book-datasheet-7\" alt=\"book-datasheet-7\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-14a3031 buttonright\" data-id=\"14a3031\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-18db5c9 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"18db5c9\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/elementor\/thumbs\/cta-rectangle-rose-r71uvb7c9du1f2tohaoa51f5krhgdk645pjpar3z1g.jpg\" title=\"cta-rectangle-rose\" alt=\"cta-rectangle-rose\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-30b3b47 elementor-absolute elementor-widget elementor-widget-heading\" data-id=\"30b3b47\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">FREE DATASHEET<\/h6>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-e43d419 elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-absolute e-transform elementor-widget elementor-widget-text-editor\" data-id=\"e43d419\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_transform_rotateZ_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>Download the eXo Platform Datasheet and discover all the features and benefits<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-a81980f elementor-align-center elementor-absolute elementor-widget elementor-widget-button\" data-id=\"a81980f\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"button.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\r\n\t\t\t<a href=\"https:\/\/www.exoplatform.com\/datasheet-exo-platform\/?utm_source=BlogEn&#038;utm_medium=Blog&#038;utm_campaign=Content&#038;utm_content=cta\" target=\"_blank\" class=\"elementor-button-link elementor-button elementor-size-xs\" role=\"button\">\r\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\r\n\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\r\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-download\"><\/i>\t\t\t<\/span>\r\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Download Now<\/span>\r\n\t\t<\/span>\r\n\t\t\t\t\t<\/a>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e9242e8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e9242e8\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3b17317\" data-id=\"3b17317\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap\">\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f2ccae4 faq-cl\" data-id=\"f2ccae4\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bacc88e faq-id elementor-widget elementor-widget-heading\" data-id=\"bacc88e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">FAQ<\/div>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-7d531a6 elementor-widget elementor-widget-accordion\" data-id=\"7d531a6\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<style>\/*! elementor - v3.13.2 - 11-05-2023 *\/\r\n.elementor-accordion{text-align:left}.elementor-accordion .elementor-accordion-item{border:1px solid #d5d8dc}.elementor-accordion .elementor-accordion-item+.elementor-accordion-item{border-top:none}.elementor-accordion .elementor-tab-title{margin:0;padding:15px 20px;font-weight:700;line-height:1;cursor:pointer;outline:none}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{display:inline-block;width:1.5em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon svg{width:1em;height:1em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-right{float:right;text-align:right}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-left{float:left;text-align:left}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-closed{display:block}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-opened,.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-closed{display:none}.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-opened{display:block}.elementor-accordion .elementor-tab-content{display:none;padding:15px 20px;border-top:1px solid #d5d8dc}@media (max-width:767px){.elementor-accordion .elementor-tab-title{padding:12px 15px}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{width:1.2em}.elementor-accordion .elementor-tab-content{padding:7px 15px}}.e-con-inner>.elementor-widget-accordion,.e-con>.elementor-widget-accordion{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-accordion\" role=\"tablist\">\r\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\r\n\t\t\t\t\t<h6 id=\"elementor-tab-title-1311\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-1311\" aria-expanded=\"false\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\"><\/a>\r\n\t\t\t\t\t<\/h6>\r\n\t\t\t\t\t<div id=\"elementor-tab-content-1311\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1311\"><p>You will find here Frequently Asked Questions about <strong>Knwoledge Management Software (KMS)<\/strong>\u00a0with all the answers in one place.<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\r\n\t\t\t\t\t<h6 id=\"elementor-tab-title-1312\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-1312\" aria-expanded=\"false\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">\ud83e\udd14What is Knowledge Management Software?<\/a>\r\n\t\t\t\t\t<\/h6>\r\n\t\t\t\t\t<div id=\"elementor-tab-content-1312\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1312\"><p>Knowledge Management Software (KMS) is a technology solution that helps organizations capture, organize, share, and make the most of their collective knowledge. It acts like a corporate brain\u2014a centralized hub where employees can access company policies, project documentation, best practices, technical specifications, FAQs, and other critical information.<\/p>\n<br>\n<p>\u279d <a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/www.exoplatform.com\/blog\/best-knowledge-management-software\/#what-is-knowledge-management-software\">See the full definition of Knowledge Management Software (KMS).<\/a>\n<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\r\n\t\t\t\t\t<h6 id=\"elementor-tab-title-1313\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"tab\" aria-controls=\"elementor-tab-content-1313\" aria-expanded=\"false\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">\u2728What are different types of Knowledge Management Software?<\/a>\r\n\t\t\t\t\t<\/h6>\r\n\t\t\t\t\t<div id=\"elementor-tab-content-1313\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1313\"><p><strong>Knowledge Management Software (KMS)<\/strong> comes in many forms, each tailored to different needs, audiences, and organizational goals. No single tool fits every use case\u2014some focus on customer-facing knowledge, others on internal collaboration or AI-powered discovery.\n<\/p><br>\n<p>Below is a guide to the main <strong>types of Knowledge Management Software<\/strong> and what makes each one unique.<\/p>\n<\/br>\n<ol style=\"list-style: dis; margin-left: 20px!important;\">\n<li>Enterprise Wikis<\/li>\n<li>Knowledge Bases \/ Help Centers<\/li>\n<li>Community &#038; Q&#038;A Platforms<\/li>\n<li>Document Repositories &#038; Document Management Systems (DMS)<\/li>\n<li>Search &#038; Discovery Platforms<\/li>\n<li>AI-Assistant Layers<\/li>\n<li>Digital Workplace Suites<\/li>\n<\/ol>\n<br>\n<p>\u279d <a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/www.exoplatform.com\/blog\/best-knowledge-management-software\/#types-knowledge-management-software\">Find out the different types of Knowledge Management Software.<\/a>\n<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\r\n\t\t\t\t\t<h6 id=\"elementor-tab-title-1314\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"tab\" aria-controls=\"elementor-tab-content-1314\" aria-expanded=\"false\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">\ud83d\udea8Why Knowledge Management Software is Important?<\/a>\r\n\t\t\t\t\t<\/h6>\r\n\t\t\t\t\t<div id=\"elementor-tab-content-1314\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1314\"><p><strong>Knowledge Management Software (KMS)<\/strong> is more than just a digital repository\u2014it\u2019s your organization\u2019s searchable brain. It centralizes policies, how-to guides, troubleshooting steps, customer answers, R&#038;D notes, and \u201ctribal knowledge\u201d (the know-how that lives in employees\u2019 heads) all in one place. A robust KM system transforms scattered information into actionable knowledge, helping teams work smarter, faster, and more collaboratively.<\/p>\n<br>\n<p>Here\u2019s why Knowledge Management Software matters:<\/p>\n<br>\n<ol style=\"list-style: dis; margin-left: 20px!important;\">\n<li>Faster Onboarding &#038; Time to Productivity<\/li>\n<li>Reduced Duplicate Work<\/li>\n<li>Improved Customer Service<\/li>\n<li>Better Decision-Making &#038; Innovation<\/li>\n<li>Preserves Institutional Knowledge &#038; Ensures Compliance<\/li>\n<li>Operational Efficiency &#038; Productivity Gains<\/li>\n<li>Harnessing AI for Smarter Knowledge<\/li>\n<li>Fosters a Culture of Learning and Innovation<\/li>\n<\/ol><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\r\n\t\t\t\t\t<h6 id=\"elementor-tab-title-1315\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"tab\" aria-controls=\"elementor-tab-content-1315\" aria-expanded=\"false\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">\ud83d\ude4cWhat are the Key Benefits of Knowledge Management Software?<\/a>\r\n\t\t\t\t\t<\/h6>\r\n\t\t\t\t\t<div id=\"elementor-tab-content-1315\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1315\"><p><strong>Knowledge Management Software (KMS)<\/strong> delivers measurable, organization-wide impact. Beyond simply storing information, a well-implemented KMS improves productivity, speeds up problem-solving, preserves expertise, and fosters a more connected and innovative workplace.\n<\/p>\n<br>\n<p>Let\u2019s explore the key benefits and outcomes businesses can expect when adopting a <strong>robust knowledge management strategy<\/strong>.<\/p>\n<br>\n<ol style=\"list-style: dis; margin-left: 20px!important;\">\n<li>Increased Productivity and Efficiency<\/li>\n<li>Faster Customer Support and Resolution Rates<\/li>\n<li>Reduced Onboarding Time and Training Costs<\/li>\n<li>Preservation of Institutional Knowledge<\/li>\n<li>Improved Collaboration and Cross-Team Alignment<\/li>\n<li>Standardized Processes and Compliance<\/li>\n<li>Strengthened Culture and Employee Engagement<\/li>\n<li>Innovation and Continuous Improvement<\/li>\n<li>Tangible Financial ROI<\/li>\n<\/ol>\n<br>\n<p>\u279d <a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/www.exoplatform.com\/blog\/best-knowledge-management-software\/#key-benefits-knowledge-management-software\">Find out the Key Benefits of Knowledge Management Software.<\/a>\n<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\r\n\t\t\t\t\t<h6 id=\"elementor-tab-title-1316\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"tab\" aria-controls=\"elementor-tab-content-1316\" aria-expanded=\"false\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">\ud83d\udc4cHow to Choose the Right Knowledge Management Software?<\/a>\r\n\t\t\t\t\t<\/h6>\r\n\t\t\t\t\t<div id=\"elementor-tab-content-1316\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1316\"><p>Knowledge is one of the most valuable assets of any organization. But in today\u2019s fast-paced, hybrid work environments, simply having information isn\u2019t enough. Teams need the right Knowledge Management (KM) software to capture, organize, share, and retrieve knowledge efficiently. The right tool can boost productivity, improve onboarding, accelerate problem-solving, and even enhance customer experience. Choosing it, however, requires more than comparing features\u2014it\u2019s about matching the software to your team\u2019s workflow, culture, and long-term goals.\n<\/p>\n<br>\n<p>This guide will help you evaluate Knowledge Management tools effectively, provide a detailed feature checklist, and offer practical recommendations to ensure adoption and impact.\n<\/p>\n<br>\n<ol style=\"list-style: dis; margin-left: 20px!important;\">\n<li>Core Capabilities to Look For<\/li>\n<li>AI &#038; Automation Capabilities<\/li>\n<li>Integrations &#038; Architecture<\/li>\n<li>Governance &#038; Enterprise Scale<\/li>\n<li>Adoption &#038; User Experience<\/li>\n<li>Commercial Considerations<\/li>\n<li>How to Match KM Software to Your Team<\/li>\n<\/ol>\n<br>\n<p>\u279d <a style=\"color: #2f5e92; text-decoration: underline;\" href=\"https:\/\/www.exoplatform.com\/blog\/best-knowledge-management-software\/#how-to-choose-knowledge-management-software\">Find out the best way How to Choose the Right Knowledge Management Software.<\/a>\n<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You will find here Frequently Asked Questions about <strong>Knwoledge Management Software (KMS)<\\\/strong>\\u00a0with all the answers in one place.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"\\ud83e\\udd14What is Knowledge Management Software?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Knowledge Management Software (KMS) is a technology solution that helps organizations capture, organize, share, and make the most of their collective knowledge. It acts like a corporate brain\\u2014a centralized hub where employees can access company policies, project documentation, best practices, technical specifications, FAQs, and other critical information.<\\\/p>\\n<br>\\n<p>\\u279d <a style=\\\"color: #2f5e92; text-decoration: underline;\\\" href=\\\"https:\\\/\\\/www.exoplatform.com\\\/blog\\\/best-knowledge-management-software\\\/#what-is-knowledge-management-software\\\">See the full definition of Knowledge Management Software (KMS).<\\\/a>\\n<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"\\u2728What are different types of Knowledge Management Software?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><strong>Knowledge Management Software (KMS)<\\\/strong> comes in many forms, each tailored to different needs, audiences, and organizational goals. No single tool fits every use case\\u2014some focus on customer-facing knowledge, others on internal collaboration or AI-powered discovery.\\n<\\\/p><br>\\n<p>Below is a guide to the main <strong>types of Knowledge Management Software<\\\/strong> and what makes each one unique.<\\\/p>\\n<\\\/br>\\n<ol style=\\\"list-style: dis; margin-left: 20px!important;\\\">\\n<li>Enterprise Wikis<\\\/li>\\n<li>Knowledge Bases \\\/ Help Centers<\\\/li>\\n<li>Community &#038; Q&#038;A Platforms<\\\/li>\\n<li>Document Repositories &#038; Document Management Systems (DMS)<\\\/li>\\n<li>Search &#038; Discovery Platforms<\\\/li>\\n<li>AI-Assistant Layers<\\\/li>\\n<li>Digital Workplace Suites<\\\/li>\\n<\\\/ol>\\n<br>\\n<p>\\u279d <a style=\\\"color: #2f5e92; text-decoration: underline;\\\" href=\\\"https:\\\/\\\/www.exoplatform.com\\\/blog\\\/best-knowledge-management-software\\\/#types-knowledge-management-software\\\">Find out the different types of Knowledge Management Software.<\\\/a>\\n<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"\\ud83d\\udea8Why Knowledge Management Software is Important?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><strong>Knowledge Management Software (KMS)<\\\/strong> is more than just a digital repository\\u2014it\\u2019s your organization\\u2019s searchable brain. It centralizes policies, how-to guides, troubleshooting steps, customer answers, R&#038;D notes, and \\u201ctribal knowledge\\u201d (the know-how that lives in employees\\u2019 heads) all in one place. A robust KM system transforms scattered information into actionable knowledge, helping teams work smarter, faster, and more collaboratively.<\\\/p>\\n<br>\\n<p>Here\\u2019s why Knowledge Management Software matters:<\\\/p>\\n<br>\\n<ol style=\\\"list-style: dis; margin-left: 20px!important;\\\">\\n<li>Faster Onboarding &#038; Time to Productivity<\\\/li>\\n<li>Reduced Duplicate Work<\\\/li>\\n<li>Improved Customer Service<\\\/li>\\n<li>Better Decision-Making &#038; Innovation<\\\/li>\\n<li>Preserves Institutional Knowledge &#038; Ensures Compliance<\\\/li>\\n<li>Operational Efficiency &#038; Productivity Gains<\\\/li>\\n<li>Harnessing AI for Smarter Knowledge<\\\/li>\\n<li>Fosters a Culture of Learning and Innovation<\\\/li>\\n<\\\/ol>\"}},{\"@type\":\"Question\",\"name\":\"\\ud83d\\ude4cWhat are the Key Benefits of Knowledge Management Software?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><strong>Knowledge Management Software (KMS)<\\\/strong> delivers measurable, organization-wide impact. Beyond simply storing information, a well-implemented KMS improves productivity, speeds up problem-solving, preserves expertise, and fosters a more connected and innovative workplace.\\n<\\\/p>\\n<br>\\n<p>Let\\u2019s explore the key benefits and outcomes businesses can expect when adopting a <strong>robust knowledge management strategy<\\\/strong>.<\\\/p>\\n<br>\\n<ol style=\\\"list-style: dis; margin-left: 20px!important;\\\">\\n<li>Increased Productivity and Efficiency<\\\/li>\\n<li>Faster Customer Support and Resolution Rates<\\\/li>\\n<li>Reduced Onboarding Time and Training Costs<\\\/li>\\n<li>Preservation of Institutional Knowledge<\\\/li>\\n<li>Improved Collaboration and Cross-Team Alignment<\\\/li>\\n<li>Standardized Processes and Compliance<\\\/li>\\n<li>Strengthened Culture and Employee Engagement<\\\/li>\\n<li>Innovation and Continuous Improvement<\\\/li>\\n<li>Tangible Financial ROI<\\\/li>\\n<\\\/ol>\\n<br>\\n<p>\\u279d <a style=\\\"color: #2f5e92; text-decoration: underline;\\\" href=\\\"https:\\\/\\\/www.exoplatform.com\\\/blog\\\/best-knowledge-management-software\\\/#key-benefits-knowledge-management-software\\\">Find out the Key Benefits of Knowledge Management Software.<\\\/a>\\n<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"\\ud83d\\udc4cHow to Choose the Right Knowledge Management Software?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Knowledge is one of the most valuable assets of any organization. But in today\\u2019s fast-paced, hybrid work environments, simply having information isn\\u2019t enough. Teams need the right Knowledge Management (KM) software to capture, organize, share, and retrieve knowledge efficiently. The right tool can boost productivity, improve onboarding, accelerate problem-solving, and even enhance customer experience. Choosing it, however, requires more than comparing features\\u2014it\\u2019s about matching the software to your team\\u2019s workflow, culture, and long-term goals.\\n<\\\/p>\\n<br>\\n<p>This guide will help you evaluate Knowledge Management tools effectively, provide a detailed feature checklist, and offer practical recommendations to ensure adoption and impact.\\n<\\\/p>\\n<br>\\n<ol style=\\\"list-style: dis; margin-left: 20px!important;\\\">\\n<li>Core Capabilities to Look For<\\\/li>\\n<li>AI &#038; Automation Capabilities<\\\/li>\\n<li>Integrations &#038; Architecture<\\\/li>\\n<li>Governance &#038; Enterprise Scale<\\\/li>\\n<li>Adoption &#038; User Experience<\\\/li>\\n<li>Commercial Considerations<\\\/li>\\n<li>How to Match KM Software to Your Team<\\\/li>\\n<\\\/ol>\\n<br>\\n<p>\\u279d <a style=\\\"color: #2f5e92; text-decoration: underline;\\\" href=\\\"https:\\\/\\\/www.exoplatform.com\\\/blog\\\/best-knowledge-management-software\\\/#how-to-choose-knowledge-management-software\\\">Find out the best way How to Choose the Right Knowledge Management Software.<\\\/a>\\n<\\\/p>\"}}]}<\/script>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7542141 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7542141\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1f00863\" data-id=\"1f00863\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6498941 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6498941\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8f8863e\" data-id=\"8f8863e\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b98726a elementor-align-left tags_class_element elementor-widget elementor-widget-post-info\" data-id=\"b98726a\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-4f61546\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-tags\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t<span class=\"elementor-post-info__item-prefix\">Tags:<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/digital-workplace-en\/\" class=\"elementor-post-info__terms-list-item\">Digital workplace<\/a>, <a href=\"https:\/\/www.exoplatform.com\/blog\/workplace\/\" class=\"elementor-post-info__terms-list-item\">workplace<\/a>, <a href=\"https:\/\/www.exoplatform.com\/blog\/knowledge-management\/\" class=\"elementor-post-info__terms-list-item\">Knowledge management<\/a>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-105f90f\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-custom\">\n\t\t\t\t\t\t\t\t\t\t&nbsp;\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8598cb6\" data-id=\"8598cb6\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-13ad605 elementor-widget elementor-widget-shortcode\" data-id=\"13ad605\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<div class=\"elementor-shortcode\">\n\n<div class=\"kk-star-ratings kksr-shortcode\"\n    data-payload='{&quot;id&quot;:&quot;37423&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;shortcode&quot;,&quot;align&quot;:&quot;&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;1&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;5&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;valign&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;Rate this post&quot;,&quot;legend&quot;:&quot;5\\\/5 - (1 vote)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;width&quot;:&quot;142.5&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 142.5px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            5\/5 - (1 vote)    <\/div>\n    <\/div>\n<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8433db0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8433db0\" data-element_type=\"section\" id=\"end-tet\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-8128242\" data-id=\"8128242\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-596754b elementor-widget__width-inherit elementor-widget elementor-widget-testimonial\" data-id=\"596754b\" data-element_type=\"widget\" data-widget_type=\"testimonial.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<style>\/*! elementor - v3.13.2 - 11-05-2023 *\/\r\n.elementor-testimonial-wrapper{overflow:hidden;text-align:center}.elementor-testimonial-wrapper .elementor-testimonial-content{font-size:1.3em;margin-bottom:20px}.elementor-testimonial-wrapper .elementor-testimonial-name{line-height:1.5;display:block}.elementor-testimonial-wrapper .elementor-testimonial-job{font-size:.85em;display:block}.elementor-testimonial-wrapper .elementor-testimonial-meta{width:100%;line-height:1}.elementor-testimonial-wrapper .elementor-testimonial-meta-inner{display:inline-block}.elementor-testimonial-wrapper .elementor-testimonial-meta .elementor-testimonial-details,.elementor-testimonial-wrapper .elementor-testimonial-meta .elementor-testimonial-image{display:table-cell;vertical-align:middle}.elementor-testimonial-wrapper .elementor-testimonial-meta .elementor-testimonial-image img{width:60px;height:60px;border-radius:50%;-o-object-fit:cover;object-fit:cover;max-width:none}.elementor-testimonial-wrapper .elementor-testimonial-meta.elementor-testimonial-image-position-aside .elementor-testimonial-image{padding-right:15px}.elementor-testimonial-wrapper .elementor-testimonial-meta.elementor-testimonial-image-position-aside .elementor-testimonial-details{text-align:left}.elementor-testimonial-wrapper .elementor-testimonial-meta.elementor-testimonial-image-position-top .elementor-testimonial-details,.elementor-testimonial-wrapper .elementor-testimonial-meta.elementor-testimonial-image-position-top .elementor-testimonial-image{display:block}.elementor-testimonial-wrapper .elementor-testimonial-meta.elementor-testimonial-image-position-top .elementor-testimonial-image{margin-bottom:20px}<\/style>\t\t<div class=\"elementor-testimonial-wrapper\">\r\n\t\t\t\r\n\t\t\t\t\t\t<div class=\"elementor-testimonial-meta elementor-has-image elementor-testimonial-image-position-top\">\r\n\t\t\t\t<div class=\"elementor-testimonial-meta-inner\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-image\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/author\/marwen-mema\/\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/secure.gravatar.com\/avatar\/b16f8bcbbb0020011a059a6e1e9b6774?s=96&amp;d=mm&amp;r=g\" title=\"\" alt=\"\" loading=\"lazy\" \/><\/a>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-details\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-testimonial-name\" href=\"https:\/\/www.exoplatform.com\/blog\/author\/marwen-mema\/\" target=\"_blank\">Marwen Mema<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-318a81d\" data-id=\"318a81d\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e38e411 elementor-widget elementor-widget-testimonial\" data-id=\"e38e411\" data-element_type=\"widget\" data-widget_type=\"testimonial.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<div class=\"elementor-testimonial-wrapper\">\r\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial-content\">\n  <figcaption>\n  <\/figcaption>\n<\/div>\r\n\t\t\t\r\n\t\t\t\t\t\t<div class=\"elementor-testimonial-meta\">\r\n\t\t\t\t<div class=\"elementor-testimonial-meta-inner\">\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-details\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-job\">I am a product marketing manager for enterprise software solutions at eXo Platform. My role involves supporting and leading marketing and operational activities for our digital collaboration platform.\r\nMy contributions to this blog revolve around the exciting and fast-paced world of enterprise digital transformation, team collaboration, open-source technology and making the most out of eXo Platform.<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-13ad6b1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"13ad6b1\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8ac467c\" data-id=\"8ac467c\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3af9434 faq-id elementor-widget elementor-widget-heading\" data-id=\"3af9434\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Related posts<\/h6>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-db45e8d emp-cat elementor-widget elementor-widget-shortcode\" data-id=\"db45e8d\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<div class=\"elementor-shortcode\">\n\t<div class=\"am_ajax_post_grid_wrap\"  style=\"background-color: transparent !important; \" data-pagination_type=\"load_more\" data-am_ajax_post_grid='{\"show_filter\":\"yes\",\"btn_all\":\"yes\",\"initial\":\"-1\",\"layout\":\"1\",\"post_type\":\"post\",\"posts_per_page\":\"3\",\"cat\":\"\",\"terms\":\"\",\"paginate\":\"no\",\"hide_empty\":\"true\",\"orderby\":\"date\",\"order\":\"ASC\",\"pagination_type\":\"load_more\",\"infinite_scroll\":\"\",\"animation\":\"\",\"grid_id\":\"\"}'>\r\n\r\n\t\t\t\t\t<div class=\"asr-filter-div\" data-layout=\"1\"><ul>\r\n\t\t\t\t\t\t\t\t\t<li \r\n\r\n\r\n\r\n \r\n   class=\"asr_texonomy active\" style=\"font-weight:bold;\"data_id=\"-1\" style=\"background-color: transparent !important;\">All<\/li>\r\n\t\t\t\t\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1302\">eXo<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"508\">eXo<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"642\">eXo<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1407\">Anerkennung der Mitarbeiter<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"454\">Digital workplace<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"500\">Digital workplace<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1337\">Arbeitsplatz<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"462\">Employee engagement<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"616\">Engagement collaborateur<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1465\">Branchentrends<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"486\">Open source<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"506\">Open source<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"620\">Avenir du travail<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1411\">Cartoon<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"504\">Future of work<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1137\">Actualit\u00e9s<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1366\">Change Management<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"460\">Internal communication<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"492\">Collaboration<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"458\">Collaboration<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1287\">Digital Workplace<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1323\">Digitale Transformation<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"496\">Exp\u00e9rience collaborateur<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"705\">News<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"452\">intranet<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1135\">intranet<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"494\">Communication interne<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1311\">Infografik<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"409\">workplace<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1294\">interne Kommunikation<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"456\">Knowledge management<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"618\">onboarding<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"512\">Employee experience<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"490\">Gestion des connaissances<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1281\">intranet<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"502\">Conduite de changement<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"514\">Employee productivity<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1329\">Kollaboration<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1451\">Leadership<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1187\">Leadership<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"614\">onboarding<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1183\">Cartoon<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"518\">Employee recognition<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1331\">Leitfaden<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1181\">Astuces et bonnes pratiques<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"516\">Change management<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1292\">Mitarbeiter engagement<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"813\">Cartoon<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"411\">Etudes de cas<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1339\">Mitarbeiter Erfahrung<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"622\">Digital transformation<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1175\">Guide<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1317\">Nachrichten<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"799\">Infographic<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1185\">Infographie<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1403\">Onboarding<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1300\">Open source<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"510\">Remote work<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"498\">Productivit\u00e9<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1173\">T\u00e9l\u00e9travail<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"488\">Transformation digitale<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1179\">Tutoriel<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1443\">Actualit\u00e9s produit<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1562\">Extranet<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1461\">Industry trends<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1445\">Product News<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1447\">Produkt Nachrichten<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1309\">Produktivit\u00e4t<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1405\">Reconnaissance des employ\u00e9s<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1307\">Telearbeit<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1463\">Tendances<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1449\">Thought leadership<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1345\">Tipps und Tricks<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"780\">Tips &amp; Tricks<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"819\">Tutorial<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1269\">Uncategorized<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"699\">Uncategorized<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1378\">Wissensmanagement<\/li>\r\n\t\t        \t\t            <li class=\"asr_texonomy\" data_id=\"1304\">Zukunft der Arbeit<\/li>\r\n\t\t        \t        <\/ul><\/div>\r\n\t    \r\n\t    <div class=\"asr-ajax-container\" style=\"background-color: transparent !important;\">\r\n\t\t    <div class=\"asr-loader\">\r\n\t\t    \t<div class=\"lds-dual-ring\"><\/div>\r\n\t\t    <\/div>\r\n\t\t    <div class=\"asrafp-filter-result\">\r\n\t\t    \t<div class=\"am-postgrid-wrapper\">\r\n\r\n\t\t<div class=\"am_post_grid am__col-3 am_layout_1  \">\r\n\t\t\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"am_grid_col\">\r\n\t\t\t\t<div class=\"am_single_grid\">\r\n\t\t\t\t\t<div class=\"am_thumb\">\r\n\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/ai-powered-intranet-benefits-features-use-cases\/\">\r\n\t\t\t\t\t\t<img width=\"800\" height=\"533\" src=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/04\/AI-Powered-Intranet.png\" class=\"attachment-full size-full wp-post-image\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/04\/AI-Powered-Intranet.png 800w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/04\/AI-Powered-Intranet-300x200.png 300w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/04\/AI-Powered-Intranet-768x512.png 768w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/04\/AI-Powered-Intranet-710x473.png 710w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/04\/AI-Powered-Intranet-492x328.png 492w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/04\/AI-Powered-Intranet-354x236.png 354w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/04\/AI-Powered-Intranet-197x131.png 197w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/04\/AI-Powered-Intranet-100x67.png 100w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/04\/AI-Powered-Intranet-45x30.png 45w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/04\/AI-Powered-Intranet-640x426.png 640w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t<\/a>\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"am_cont\">\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/ai-powered-intranet-benefits-features-use-cases\/\"><h2 class=\"am__title\">What Is an AI-Powered Intranet? Benefits, Features, and Use Cases<\/h2><\/a>\r\n\t\t\t\t\t\t<div class=\"am__excerpt\">\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/ai-powered-intranet-benefits-features-use-cases\/\">Organizations rely on intranet platforms to centralize company knowledge, share internal communications,\u2026<\/a>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/ai-powered-intranet-benefits-features-use-cases\/\" class=\"am__readmore\">Read More<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"post_tags\"><a href='https:\/\/www.exoplatform.com\/blog\/intranet-en\/' title='intranet Tag' class='intranet-en'>intranet<\/a> <\/div>\t\t\t\t\t<div class=\"am_time\">\r\n\t\t\t\t\t\t<span class=\"bsf-rt-reading-time\"><span class=\"bsf-rt-display-label\" prefix=\"Reading Time\">\n\t\t<\/span> <span class=\"bsf-rt-display-time\" reading_time=\"1\"><\/span> \n\t\t<span class=\"bsf-rt-display-postfix\" postfix=\"min\"><\/span><\/span> \r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"am_grid_col\">\r\n\t\t\t\t<div class=\"am_single_grid\">\r\n\t\t\t\t\t<div class=\"am_thumb\">\r\n\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/top-european-alternatives-to-sharepoint\/\">\r\n\t\t\t\t\t\t<img width=\"800\" height=\"533\" src=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/02\/Top-11-European-Alternatives-to-Sharepoint.png\" class=\"attachment-full size-full wp-post-image\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/02\/Top-11-European-Alternatives-to-Sharepoint.png 800w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/02\/Top-11-European-Alternatives-to-Sharepoint-300x200.png 300w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2026\/02\/Top-11-European-Alternatives-to-Sharepoint-768x512.png 768w, 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\/>\t\t\t\t\t<\/a>\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"am_cont\">\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/top-european-alternatives-to-sharepoint\/\"><h2 class=\"am__title\">Top 11 European Alternatives to Sharepoint<\/h2><\/a>\r\n\t\t\t\t\t\t<div class=\"am__excerpt\">\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/top-european-alternatives-to-sharepoint\/\">Microsoft SharePoint's dominance in enterprise collaboration is facing unprecedented challenges across Europe,\u2026<\/a>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/top-european-alternatives-to-sharepoint\/\" class=\"am__readmore\">Read More<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"post_tags\"><a href='https:\/\/www.exoplatform.com\/blog\/digital-workplace-en\/' title='Digital workplace Tag' class='digital-workplace-en'>Digital workplace<\/a> <\/div>\t\t\t\t\t<div class=\"am_time\">\r\n\t\t\t\t\t\t<span class=\"bsf-rt-reading-time\"><span class=\"bsf-rt-display-label\" prefix=\"Reading Time\">\n\t\t<\/span> <span class=\"bsf-rt-display-time\" reading_time=\"1\"><\/span> \n\t\t<span class=\"bsf-rt-display-postfix\" postfix=\"min\"><\/span><\/span> \r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"am_grid_col\">\r\n\t\t\t\t<div class=\"am_single_grid\">\r\n\t\t\t\t\t<div class=\"am_thumb\">\r\n\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/digital-workplace-mobility-frontline-employees\/\">\r\n\t\t\t\t\t\t<img width=\"800\" height=\"533\" src=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/11\/digital-workplace-mobilite-collaborateurs-terrain.png\" class=\"attachment-full size-full wp-post-image\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/11\/digital-workplace-mobilite-collaborateurs-terrain.png 800w, 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https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/11\/digital-workplace-mobilite-collaborateurs-terrain-45x30.png 45w, https:\/\/www.exoplatform.com\/blog\/wp-content\/uploads\/2025\/11\/digital-workplace-mobilite-collaborateurs-terrain-640x426.png 640w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t<\/a>\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"am_cont\">\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/digital-workplace-mobility-frontline-employees\/\"><h2 class=\"am__title\">Digital Workplace and Mobility: How to Connect Frontline Employees?<\/h2><\/a>\r\n\t\t\t\t\t\t<div class=\"am__excerpt\">\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/digital-workplace-mobility-frontline-employees\/\">Over the past decade, organizations have profoundly transformed their work environments. Office\u2026<\/a>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.exoplatform.com\/blog\/digital-workplace-mobility-frontline-employees\/\" class=\"am__readmore\">Read More<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"post_tags\"><a href='https:\/\/www.exoplatform.com\/blog\/tips-tricks\/' title='Tips &amp; Tricks Tag' class='tips-tricks'>Tips &amp; Tricks<\/a> <\/div>\t\t\t\t\t<div class=\"am_time\">\r\n\t\t\t\t\t\t<span class=\"bsf-rt-reading-time\"><span class=\"bsf-rt-display-label\" prefix=\"Reading Time\">\n\t\t<\/span> <span class=\"bsf-rt-display-time\" reading_time=\"1\"><\/span> \n\t\t<span class=\"bsf-rt-display-postfix\" postfix=\"min\"><\/span><\/span> \r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t<\/div>\r\n\r\n\t\t<div class=\"am_posts_navigation\">\r\n\t\t<button type='button' data-paged='1' data-next='2' class=' am-post-grid-load-more '>Voir Plus<\/button>\t\t<\/div>\r\n\r\n\t\t<\/div>\t\t    <\/div>\r\n\t    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class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1320d78 elementor-widget elementor-widget-text-editor\" data-id=\"1320d78\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t<p>( Your e-mail address will not be published)<\/p>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-3f840a7 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3f840a7\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t<div class=\"elementor-divider\">\r\n\t\t\t<span class=\"elementor-divider-separator\">\r\n\t\t\t\t\t\t<\/span>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t","protected":false},"excerpt":{"rendered":"In an age where information is inarguably one of the key assets determining whether an organization fails or succeeds, how effectively valuable information is captured, managed and made available to members of the organization is an area that we believe warrants the attention of solution providers and seekers.","protected":false},"author":50,"featured_media":64637,"comment_status":"open","ping_status":"open","sticky":false,"template":"main1-article.php","format":"image","meta":[],"categories":[454,409,456],"tags":[592,586,757,713],"lang":"en","translations":{"en":37423},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/posts\/37423"}],"collection":[{"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/users\/50"}],"replies":[{"embeddable":true,"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/comments?post=37423"}],"version-history":[{"count":11,"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/posts\/37423\/revisions"}],"predecessor-version":[{"id":65645,"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/posts\/37423\/revisions\/65645"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/media\/64637"}],"wp:attachment":[{"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/media?parent=37423"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/categories?post=37423"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.exoplatform.com\/blog\/wp-json\/wp\/v2\/tags?post=37423"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}