Social collaboration benefits and use cases – White Paper
You might not have noticed, but social collaboration is making inroads into all kinds of organizations, from Fortune 500 giants to nimble startups. The trend is clear – we are moving from two-way conversations towards collaborative communication.
Social tools are also starting to bring the information silos, created by different business systems and various communication channels, together. CRM-systems, intranets and other corporate digital tools used to be separate islands, rarely talking to each other. With social collaboration tools this is beginning to change.
In this white paper we have collected the most commonly cited benefits of social collaboration and spiced them up with links to cutting edge research and case studies.