How to nail your users’ needs the first time around

intranet project users

The make it or break it of your digital workplace project depends on a number of factors. Arguably one of the most important ones (if not the most important) is capturing your users’ needs in an accurate manner.

Failure to do so usually results in a solution that doesn’t fit its users’ needs and so it will become just another forgotten tool. Also, as the business and financial benefits of a successful digital workplace are conditional on your users’ adoption of your solution, the ROI of your project will also suffer if it isn’t adopted.

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