Digital Workplace Professional Services & Collaboration Solutions

eXo Platform offers a full range of expert services spanning your digital workplace lifecycle.
We are committed to our clients’ long-term success and work hard to ensure that you meet your business goals.

3 areas of expertise for a successful project

Manage Change

Secure end-user adoption and guide your organization’s journey through a compelling behaviour change.

Integrate

Tailor the solution to your needs, blend with your systems and even your existing applications.

Operate

Smoothly, from launch to peaks, perform flawlessly and scale as needed.

How ready is your organization? – 3 maturity levels

Your organization is like no other. Our exclusive methodology uses three levels to respond to your organization’s maturity and available capabilities.

Self-care

Your organization is fully ready to lead and own the project in any or all required areas of expertise.

Assisted

Your organization can allocate sufficient resources and skills for the realization of the project but needs occasional help in some areas.

Delegated

Your organization prefers to focus on its core business and fully outsource some operations to a seasoned expert team in the relevant area.

How we can help – “à la carte” approach tailored to your needs

We offer scalable expert services according to your organization’s constraints and readiness

	Self-care mode Included with your subscription
Manage Change	Access to our adoption plan resource center Access to help-desk Expert online session to get you started, overtime checkpoints to share progress and step further.
Integrate	Access to developer training materials Access to technical documentation Access to technical support
Operate	Access to installation and administration recommendations Access to technical support

	Assisted mode Enhances Self Care with on demand expertise
Manage Change	We help you map your use cases, define your solution and design your community management process We tailored assets specifically for your project We help you snapshot and measure engagement according to predefined KPIs and recommend adjustment actions.
Integrate	We help you with your customizations, integrations or developments in any way you need We train your developers
Operate	We adapt to your technical environment and provide you with personalized architectural and daily operations recommendations We help you ensure optimum performance We train your system administrators

	Delegated mode Enhances Assisted Mode with on demand fulfillment
Manage Change	We handle your communication program We manage and animate your network of champions, We measure and report progress & success to your stakeholders.
Integrate	We build qualitative custom code for you as needed We maintain custom code overtime and ensure forward compatibility
Operate	We host and manage your digital workplace in a highly secured and fault tolerant cloud infrastructure. We handle software upgrades seamlessly keeping it up to date.

Whether you need slight guidance, expert help or full assistance, we coordinate eXo expert interventions alongside your teams through a unique point of contact, ensuring smooth overall management of your project within expected budget.

eXo Professional Services

Your vision becomes our goal