Our experts in support of your teams

Spanning your project life-cycle (build & run)

Solution expertise

Configure the platform, prepare user roll-out & manage change.

Technical expertise

Install, configure, integrate with your systems and operate.

Software engineering

Design & develop connectors, data migration tools and specific adaptations.

Proven methodolgy - we get you up and running fast

While ensuring long term user-adoption

Light-weight project & quick launch

We translate your needs into product configuration. We guide your teams to optimize user onboarding, user roll-out and manage the adoption curve.

Continuous feedback loop

Based on feedback, we tailor your solution to your needs. We include your requests into our product roadmap, ensuring forward compatibility and long-term maintenance.

Mutual trust-based partnership

We work closely with your teams to ensure proper governance, animation and skills transfer. We are there whenever you need us.

Focus on adoption

We focus on user-adoption both in the build and the run phase, leveraging eXo's user friendly interface and engagement capabilities.

eXo has always participated in our architecture choices and validated some of our technical choices. Its precious counsel has been key to this project’s success

Jérôme Farcet, IT operations manager, Mutavie

Become eXo-proficient in no time

Hands on training

Extensive training and seamless skills transfer incorporated into every project plan.

Gamified onboarding

Make training easy for administrators and end-users through eXo’s gamification capabilities.

Knowledge base

Extensive knowledge base available directly in the platform and updated with every release.

How we can help – “à la carte” approach tailored to your needs

Full range of expert services spanning your project lifecycle

Solution expertise

Technical expertise

Software engineering

Build

We help you map your use cases and design your solution

We help design your the launch strategy, your user adoption plan and your platform management processes

We assist with user onboarding

We plan and manage your project

We install and connect to your systems (ldap)

We train your administrators and provide all relevant documentation (on-premise)

We design and develop data migration tools

We train your developers

Run

We help measure engagement and recommend adjustment actions

We provide ad-hoc training

We provide product consulting such as formalizing a product evolution request

We host and manage your solution

We help you ensure optimum performance

We handle software upgrades

We design and develop custom connectors

We build quality custom code and incorporate it into the main product, ensuring forward compatibility

Why eXo - we ensure your long term success

Support & Maintenance

SLA based support and maintenance program, providing help, bug fixes and new features.

Analytics & KPIs

Tailored success KPIs continuously measured directly in the platform’s Analytics.

Client success

On demand services available for training workshops, KPIs evaluation and more.

eXo Professional Services

Ensure your project's success