The Samsung Galaxy Note 7 exploding Batteries are a hot (no pun intended) topic these days. Since some Chinese users started posting pictures of their exploded phones on social media, we just haven’t been able to stop talking about them.
Samsung is claiming that these explosions are due to external heat. South Korean media, however, has accused the Chinese users of cooking their phones on purpose. What a claim! Maybe the Chinese users should have put their phones in the refrigerator to cool down.
The company has made it clear that they used a different battery supplier for the Chinese market.
The Galaxy Note 7 exploding Batteries are highly dangerous, and we still don’t know if some users are just looking for financial compensation. We also don’t know if Samsung actually produced defective devices and if the company is facing the risk of losses in the Chinese market.
Whatever the truth is, this hurts The brand’s image, especially since it has only been two weeks since the launch of the iPhone 7.
Even if the Samsung Galaxy 7 was a success, people tend to forget about existing products quickly and run after shinier, brighter things. I think the people at Samsung need to sit down, talk about the issue, figure out how to solve it and maybe collaborate over a social intranet platform to come up with a way to turn the Note 7 into the success it was on track to become.
Stay tuned for more fun cartoons!