Furthermore, employees within public organizations often have to use different applications and tools to perform their daily activities. These range from third party solutions to in-house-built ones. This can lead to a considerable amount of time switching between these tools and looking for the right information which can be troublesome at scale for organizations dealing with critical missions.
The open source way also reflects the changing dynamics in the modern workplace and align well with digital transformation strategies in terms of control over the software, longer term vision of the organization and sustainability of its IT investments. The open collaboration and input from internal or external contributors to the software drive innovation which in turn helps in shaping a solution that effectively responds to various challenges.
Security is a main priority for the public sector as they often deal with critical information. Support open interoperability standards for maximum integration possibilities and access to the source code for transparency and independent security audits are two key benefits. They make OSS a nice proposition for the public sector in particular.