What is an internal communities?

Internal communities are places where employees can find help and support when they experience difficulties. I personally experienced such a community first hand several times, when joining a company among other newcomers. ➝ Discover the full definition of internal communities

What are the benefits of internal communities?

Here is a list of business benefits of internal communities to maximize your talent development: Natural support system Information sharing Talent development Innovation Employee satisfaction ➝ Find out 5 business benefits of internal communities

The Ultimate Guide to internal communication: definition, tools, benefits, challenges and best practices

8 ways to boost your employee engagement

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How to design and run a digital workplace evaluation survey

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Platform sneak peek: the new analytics module

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What is internal communications?

Communication is said to be internal, when the exchange of information, facts, opinions, etc occurs within the organisation itself. In internal communication, messages can be exchanged via personal contact, telephone, e-mails, intranet, modern communication tools or digital workplaces.

It usually helps in developing plans for accomplishment, organising resources, training, appraising and motivating employees to put their best foot forward.

➝ Find out the full definition of internal communication

Why is internal communication important?

Internal communication is important because it promotes a shared understanding of organizational goals, facilitates collaboration, builds trust among employees, improves employee engagement, and enhances overall organizational performance. It ensures that employees are well-informed, connected, and aligned with the company’s vision and objectives.

How can internal communications drive customer satisfaction?

Make sure the company values and goals are communicated to employees.
Make sure each employee understands their role in achieving the company goals.
Ensure information flows from the top down, from the bottom up and across functions and geographies.
Put in place proactive knowledge-sharing, creating a climate where knowledge-sharing is promoted and encouraged.
Leverage technology: an efficient intranet boosts internal communications, knowledge management and collaboration.

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Accordéon #2

Titre d’accordéon

Internal communication